Operations Team Lead: Delivery and People Leader

Valerie Health; Chattanooga (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Valerie Health is seeking an Operations Team Lead to manage Ops Coordinators and ensure high-quality delivery. In this leadership role, you will develop team members while directly contributing to operational workflows.

The ideal candidate has 3+ years of experience in operations and proven skills in coaching and managing teams. The position offers a salary range of $70-90K and requires a strong focus on team accountability and problem-solving.

Qualifications

• 3+ years of experience in operations, delivery, or service environments.
• Proven experience managing, coaching, and developing team members.
• Comfortable working within operational systems and using performance metrics.

Responsibilities

• Directly manage a group of Ops Coordinators, providing coaching and performance feedback.
• Serve as Point of Contact for customers and own complex delivery projects.
• Support live operations during high-volume periods and maintain continuity.

Skills

Coaching team members

Operational management

Problem-solving

Adaptability

Job description

Valerie Health is seeking an Operations Team Lead to manage Ops Coordinators and ensure high-quality delivery. In this leadership role, you will develop team members while directly contributing to operational workflows.

The ideal candidate has 3+ years of experience in operations and proven skills in coaching and managing teams. The position offers a salary range of $70-90K and requires a strong focus on team accountability and problem-solving.