Operations Systems Implementation Specialist

ODW Logistics; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

ODW Logistics is an equal opportunity employer that focuses on people and customers within our third-party logistics platform. The Operations Systems Implementation Analyst will drive onboarding for new business and warehouses, shaping concept of operations and requirements.

You will partner with Sales, IT, and Operations to ensure seamless system integration and operational excellence. You will translate business needs into system specifications, develop UAT scripts, and lead on-site go-live

Qualifications

• Bachelor’s degree in business management, logistics, industrial engineering or equivalent.
• 3–5+ years experience interfacing with external and internal customers.
• Experience with warehouse management systems HighJump (Korber) and/or Symmetry (AS400).
• Excellent verbal and written communication skills.

Responsibilities

• Develop and define Concept of Operations and process flows from beginning to end.
• Maintain cross-functional partnerships with sales, IT and operations stakeholders.
• Gather and document critical business requirements.
• Translate business needs to system and process requirements.
• Create and perform UAT scripts and report for executive-level visibility in project trajectory.
• Serve as the first line of defense in IT ticketing process.
• Foster and execute management and associate systems training plans during new launches.
• Support PMO in accurate project and timeline reporting.
• Assist in creating work instructions prior to live account launches.
• Provide on-site go-live support to Operations
• All other duties as assigned

Skills

Collaboration

Communication

Project management

Stakeholder management

Cross-functional teamwork

Education

Bachelor’s degree in business management

Logistics or industrial engineering background

Equivalent education/work experience

Tools

HighJump

Symmetry

IT ticketing systems

Job description

ODW Logistics is an equal opportunity employer that focuses on people and customers within our third-party logistics platform. The Operations Systems Implementation Analyst will drive onboarding for new business and warehouses, shaping concept of operations and requirements.

You will partner with Sales, IT, and Operations to ensure seamless system integration and operational excellence. You will translate business needs into system specifications, develop UAT scripts, and lead on-site go-live