Operations Supervisor

ODW Logistics; Lockbourne (OH); On-site; USD 52,000 - 70,000; Full time

Job summary

ODW Logistics is seeking an Operations Supervisor to coordinate daily warehouse activities, supervise multiple departments, and ensure efficient goods flow and cost-effective operations. You will regulate workload, set productivity goals, and lead training to enhance accuracy, safety and profitability.

The role requires supervising experience, a bachelor’s degree or equivalent, strong Microsoft Office skills and advanced knowledge of warehouse systems.

Qualifications

• 1+ year of supervisor experience or equivalent work experience preferred.
• Bachelor’s degree or equivalent education/work experience preferred.
• Proficiency in Microsoft Office tools preferred.
• Advanced knowledge of warehouse management systems preferred.

Responsibilities

• Oversee multiple employees in a multi‑faced environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities.
• Regulate daily workload and assign productivity goals based on customers’ demands.
• Train, coach, engage and develop employees on efficient work methods to improve accuracy, efficiency, profitability, safety and security.
• Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience.
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities.
• Manage hourly employee scheduling through workforce management software.
• Monitor hourly employee performance, year‑end reviews, scheduling and one‑on‑one developmental meetings.
• Drive continuous improvement in the warehouse by leading team projects to improve operational efficiency and customer profits with lean principles.
• Maintain knowledge of contractual requirements regarding execution of services and KPIs.
• All other duties as assigned

Skills

Problem solving

Critical thinking

Verbal skills

Written communication

Interpersonal skills

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Warehouse management systems

Job description

ODW Logistics is a people-focused and customer-driven third‑party logistics (3PL) provider committed to delivering seamless end‑to‑end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e‑commerce fulfillment solutions.

Position Summary

The Operations Supervisor is expected to coordinate and oversee the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position is responsible for overseeing employees in multiple warehousing departments to ensure the operation is run in a company‑relevant and cost‑efficient manner.

Essential Responsibilities

• Oversee multiple employees in a multi‑faced environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities
• Regulate daily workload and assign productivity goals based on customers’ demands
• Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation
• Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
• Manage hourly employee scheduling through workforce management software (UKG)
• Monitor hourly employee performance, year‑end reviews, scheduling and one‑on‑one developmental meetings
• Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
• Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
• All other duties as assigned

Minimum Qualifications

These may be representative, but not all‑inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.

Education & Experience

• 1+ year(s) of supervisor experience or equivalent work experience preferred
• Bachelor’s degree or equivalent education/work experience preferred
• Proficiency in Microsoft Office tools preferred
• Advanced knowledge of warehouse management systems preferred

Capabilities

• Problem‑solving and critical thinking skills
• Excellent verbal, written and interpersonal skills
• Ability to present information and respond to questions from various individuals
• Conflict management skills
• Valuable relationship‑building and collaborative skills
• Thrive in a fast‑paced environment

Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

• Hear, read and comprehend, write and communicate
• Frequently sit, type and perform repetitive wrist motion
• Continuously stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
• Use material handling equipment that must be operated according to specific operation procedures
• Spend 50 – 75% of time on warehouse floor in fast‑paced environment

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.