Operations Systems and Data Specialist

City of New York; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of New York’s DYCD is seeking an Operations Systems and Data Specialist to support reporting, analytics, and continuous improvement in Youth Services Operations. You will focus on data quality, system optimization, and operational efficiencies across contracts with community-based organizations.

Reporting to the Deputy Director, you will maintain data systems, provide technical assistance, and collaborate with internal teams and contractors to drive performance improvements and timely

Qualifications

• A baccalaureate degree and two years of related community work experience.
• Or high school graduation with six years of related experience.
• Educational/experience equivalence with at least one year of experience as described.

Responsibilities

• Maintain and monitor core data systems for accuracy and performance.
• Provide technical assistance to contractors to improve data quality.
• Collaborate with DYCD teams to test configurations and troubleshoot issues.
• Analyze workflows to identify improvement opportunities.
• Prepare performance reports with actionable recommendations.
• Support documentation requirements and program evaluations.
• Communicate updates to stakeholders about financial information.
• Provide support across DYCD initiatives such as the Complimentary Transportation Program.

Skills

Data analysis

Reporting

Data quality

System optimization

Contract compliance

Stakeholder communication

Education

Baccalaureate degree

High school diploma

Equivalent education/experience

Job description

Job Description

The New York City Department of Youth and Community Development (DYCD) support youth and community services through contracts with community-based organizations throughout New York City. DYCD Youth Services, encompassing programs such as BEACON, COMPASS , CORNERSTONE, RHY, SNL, and CACFP programming, seeks to support community-based organizations high quality after school services through funding, monitoring, coaching, capacity, evaluation and advocacy.

DYCD Youth Services is seeking an Operations System and Data Specialist to join the Youth Services Operations Team. The Youth Services Operations Team offers specialized support and guidance to the entire Youth Services initiative with facility set-up and licensing, policy development, contract compliance and performance, data analysis and interpretation, unit operations and efficiencies, system overview and enhancements, and communication to contracted providers.

The Operations Systems and Data Specialist will collaborate with internal teams and external partners to support reporting, analytics, and continuous improvement initiatives, with a strong focus on data quality, system optimization, and operational efficiencies.

This role will report to the Deputy Director of Financial and Information Management Systems within the Youth Services Operations Unit. Key Tasks include:

• Maintain, update, and monitor core data systems to ensure accuracy and performance.
• Provides technical assistance to contractors and program units to strengthen compliance and improve the quality of programmatic tracking data.
• Collaborate with the DYCD Tech Support Team, program units, and contractors to assess data needs, test system configurations and enhancements, and troubleshoot data and system issues.
• Analyze current systems, workflows, and processes to identify areas of potential improvement opportunities.
• Prepare and share performance reports that identify trends and provide actionable recommendations to support internal program units during performance evaluations.
• Support program units in complying with agency required documentation requirements, such as program evaluations.
• Analyzing, reviewing, and tracking financial information and communicating updates to stakeholders.
• Communicates with contractors to address questions, clarify policies, contract requirements and provide technical assistance.
• Provide support across various DYCD initiatives such as the DYCD Complimentary Transportation Program.

COMMUNITY COORDINATOR - 56058

Qualifications

1. 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. 3. Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.