Operations Support Specialist - Women's Health

The University of Vermont Health Network; Berlin (VT); On-site; USD 52,000 - 72,000; Full time

Job summary

The University of Vermont Health Network seeks an Operations Support Specialist to ensure the daily, efficient operation of a medical practice within Central Vermont Medical Center. You will support providers, administrative and nursing staff while maintaining confidentiality and adhering to policy.

Under the supervision of the Practice Manager, you address operational and personnel concerns, engage in solution-based problem solving, and communicate with leadership on arising issues.

Qualifications

• Associate degree in business administration or related field, or 3–5 years of leadership experience.
• Knowledge of physician practice operations and healthcare financial environment.

Responsibilities

• Ensure efficient operation of the medical practice on a day-to-day basis.
• Serve as the primary resource for providers, admin and nursing staff to address concerns.
• Provide solution-based problem solving and escalate to Practice Manager as needed.

Education

Associate degree in business administration or related field

Job description

POSITION SUMMARY:
Under the supervision of the MGP Practice Manager the Operations Support Specialist is responsible to ensure efficient operation of the medical practice on a day to day basis and maintains professionalism and strict confidentiality and works within the policies and procedures of Central Vermont Medical Center. The Operations Support Specialist the primary resource for the providers, administrative, and nursing staff in the practice in addressing concerns or issues and provides solution-based problem solving. Notifies and confers with Practice Manager on operational and personnel issues as they arise

EDUCATION/EXPERIENCE:
Associate degree in business administration or related field or 3 to 5 years equivalent of relevant leadership experience.

KNOWLEDGE:
Knowledge of physician practice operations and workforce development, working knowledge of health care financial environment, professional revenue cycle, practice support systems and related business operations.