Operations Support Specialist: Production & Shipping Admin

QXO; Riverview (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Care Benefits

401(k) with Employer Match

Paid Time Off

Job summary

QXO in Riverview, FL is seeking an Associate, Operations Support to strengthen Production, Shipping, and Receiving workflows. You will coordinate production schedules, assist with orders and documentation, and backfill shipping/receiving tasks as needed.

The role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while collaborating with internal teams and builders.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong written and verbal communication skills.
• Ability to communicate effectively across multiple departments and teams.
• Strong computer and data-entry skills.

Responsibilities

• Support daily production operations through scheduling, documentation, and cross-functional coordination.
• Coordinate production confirmation schedules with builders and internal teams.
• Work with builders and Order Entry to confirm production requirements and maintain an efficient production schedule.
• Print, organize, and distribute production labels and related documentation.
• Organize production jobs in the appropriate sequence based on established schedules and priorities.
• Monitor production-related information for accuracy and communicate discrepancies or changes to appropriate team members.
• Help ensure Production teams have the documentation and information needed to complete scheduled work.
• Maintain organized production records and supporting documentation.
• Provide backup support to the Shipping department based on staffing and operational needs.
• Assist with routing trucks and coordinating delivery requirements.
• Create and process backorders when required.
• Assist with invoicing and shipping-related documentation.
• Work with builders, Field Managers, Order Entry, and other internal teams to resolve shipping discrepancies.
• Help coordinate solutions that support complete and on-time customer deliveries.
• Upload shipping paperwork, delivery documentation, and delivery photos into company systems.
• Maintain accurate and organized shipping records.
• Communicate shipping issues or delivery concerns promptly to the appropriate teams.
• Provide backup support to the Receiving department based on staffing and operational needs.
• Receive incoming deliveries within company systems.
• Assist with maintaining accurate receiving records and documentation.
• Identify receiving discrepancies and communicate them to Inventory Control, Receiving, Purchasing, and other appropriate teams.
• Help ensure incoming material information is processed accurately and efficiently.
• Support resolution of quantity, documentation, or inventory discrepancies associated with incoming deliveries.
• Serve as a communication link between Production, Shipping, Receiving, Inventory Control, Purchasing, Order Entry, builders, and other operational partners
• Communicate schedule changes, discrepancies, and operational needs clearly and promptly
• Follow up on outstanding issues to support timely resolution
• Help maintain accurate information across operational systems and documentation
• Prioritize tasks based on production schedules, customer commitments, and operational requirements
• Provide additional administrative and operational support as business needs require
• Enter, maintain, upload, and organize operational information within company systems
• Maintain accurate electronic records for production, shipping, receiving, and delivery activities
• Prepare and organize spreadsheets, documents, labels, reports, and other operational materials
• Utilize Microsoft Office applications and company systems to support daily operations
• Maintain organized electronic and physical files
• Ensure information is processed accurately and within required timelines
• Perform additional duties and projects as assigned
• What you will bring: Strong attention to detail and commitment to accuracy.

Skills

Attention to detail

Organization

Time management

Communication

Data entry

Multitasking

Independent work

Education

High school diploma or equivalent

Tools

Excel

BisTrack

Job description

QXO in Riverview, FL is seeking an Associate, Operations Support to strengthen Production, Shipping, and Receiving workflows. You will coordinate production schedules, assist with orders and documentation, and backfill shipping/receiving tasks as needed.

The role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while collaborating with internal teams and builders.