Operations Support Specialist I: Lab & Sample Coordination

Eurofins Genomics Americas; Town of River Falls (WI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins Genomics Americas in River Falls, WI is seeking an organized Administrative Assistant to support daily operations in a fast-paced lab environment. You will handle sample intake paperwork, coordinate communications, and assist with documentation and scheduling while maintaining confidentiality.

Ideal candidates will have an associate degree, strong Microsoft Office skills, and excellent verbal and written communication.

Qualifications

• Associate degree in administrative or related field preferred.
• Strong organizational skills and ability to communicate with staff, supervisors, and possibly customers.
• Energetic, innovative, creative, people person.
• Effective communicator with ability to cross train in lab areas.
• Excellent verbal and written communication skills.
• High attention to detail.
• Proficient with Microsoft Excel, Word, OneNote, and PowerPoint.

Responsibilities

• Communicate effectively internally and externally.
• Work cooperatively.
• Direct sample flow and preparation in an efficient manner.
• Ensure accurate and efficient execution of written protocols.
• Pleasant and friendly demeanor.
• Ability to multi-task.
• Ability to follow directions.
• Receive, prepare, categorize and organize incoming samples for entry.
• Register samples, label, proof, divide and deliver to labs.
• Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate.
• Participate in ensuring prioritization of sample registration.
• Prepare, distribute, and retain Sample Entry Reports appropriately.
• Update sample data and issue revised Sample Entry Reports where changes are needed.
• Assist to deliver consumables to labs.
• Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested.
• Answer and direct phone calls.
• Mail final official EBDI testing certificates
• Effectively communicate personnel issues to Group Lead
• Participate in maintaining ISO documentation
• Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans
• Maintain confidentiality regarding customer, samples, and employee information
• Cross train/work in labs on an as needed basis
• Assistance in seed disposal event disposal of retain samples and waste

Skills

Communication

Organization

People skills

Attention to detail

Microsoft Office

Education

Associate degree in administrative or related field

Tools

Microsoft Office

Job description

Eurofins Genomics Americas in River Falls, WI is seeking an organized Administrative Assistant to support daily operations in a fast-paced lab environment. You will handle sample intake paperwork, coordinate communications, and assist with documentation and scheduling while maintaining confidentiality.

Ideal candidates will have an associate degree, strong Microsoft Office skills, and excellent verbal and written communication.