Operations Support Specialist

Cherokee Federal

Sterling (VA)

On-site

USD 160,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Cherokee Federal is seeking an Operations Support Specialist to assist our Northern Virginia client with administrative, HR, and project management tasks, including digitizing processes and improving workflows.

The role requires TS/SCI with Full Scope Polygraph, U.S. citizenship or permanent resident status, and a strong background in strategy development, workflow optimization, and executive support. This is a full-time position with comprehensive benefits.

Qualifications

Ten years of work experience required.
Seven or more years of experience in strategy development and/or workflow optimization.
Bachelor’s degree required; three years of additional experience accepted in lieu of a degree.
Proficiency with Microsoft Office and Google Workspace.
Experience with Bluescape and Skype.

Responsibilities

Digitize processes using Bluescape, Skype, and other tools.
Identify bottlenecks and standardize procedures to boost efficiency.
Maintain accurate records, track actions and deadlines, and compile reports.
Coordinate calendars and meetings; document decisions and follow up.
Conduct interviews and document observations for program initiatives.
Develop strategies for operational programs and training pipelines.
Assist with documenting standards and collecting feedback.
Support communications with senior leadership and front-office interactions.
Prepare executive leadership communications reflecting programs and progress.
Assist with summits and conferences, including equipment preparation.
Perform other job-related duties as assigned.

Skills

Strategic planning

Workflow optimization

Interpersonal communication

Executive support

Project coordination

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

CRM platforms

Workforce management systems

Bluescape

Skype

Industry databases

Job description

This position requires an active TS/SCI with Full Scope Polygraph clearance.

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

Cherokee Preting is seeking an Operations Support Specialist to support our Northern Virginia Client with administrative, human resources, digital presentations, facilitating communications and project management focused tasks.

Compensation & Benefits

Estimated Starting Salary Range for Operations Support Specialist: $160,000.00 - $170,000.00

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Operations Support Specialist Responsibilities Include

Assist office with digitizing processes that include Bluescape, Skype, and other digital tools.
Improve day-to-day workflows by identifying bottlenecks, standardizing procedures, and implementing changes that increase efficiency, quality, and turnaround time.
Provide administrative support and manage data by maintaining accurate records, tracking actions and deadlines, compiling reports, and ensuring files and databases are current and compliant.
Coordinate across teams and stakeholders by managing calendars and meetings, sharing timely updates, documenting decisions, and following up to keep tasks on track and aligned with priorities.
Conduct interviews and document observations related to program initiatives and capture results and action items digitally for senior leaders.
Develop strategy for operational programs and training pipeline support.
Assist with devising standards, documenting progress and collecting/presenting feedback.
Assist with streamlining communications and interactions with mid-level manager to senior leadership in the front office.
Prepare executive leadership communications that accurately reflect programs, statuses, and progress.
Assist with summits, conferences, and off-site meetings for large audiences to include preparing equipment.
Performs other job-related duties as assigned.
Must have at least ten (10) years of work experience.
Must have at least seven (7) or more years of experience in strategy development and/or workflow optimization.
Have at least a Bachelor’s degree, three (3) years of additional experience will be accepted in lieu of a degree.
Strong proficiency with office productivity tools (Microsoft Office and/or Google Workspace) and hands-on experience using industry databases, CRM platforms, and/or workforce management systems.
Experience with digital tools such as, but not limited to: Bluescape and Skype
Must be willing to obtain necessary certifications for digital tools upon employment.
Proven analytical and problem-solving ability, strong organizational and time-management skills, and excellent verbal and written communication skills.
Preferred to have experience supporting the Client.
Preferred experience with special forces, paramilitary, Navy or Marines.
Work independently with limited oversight.
Demonstrated experience in both written and verbal communications.
Experience working directly with senior leadership and onsite personnel.
Must pass pre-employment qualifications of Cherokee Federal.