Operations Support Specialist

FedEx Group; Portsmouth (NH); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Federal Express Corporation in New Hampshire is seeking a part-time clerical associate to support hub and station operations. You will handle data entry, filing, phone duties and customer inquiries, ensuring timely processing and accurate records.

Responsibilities include generating regular reports, assisting with audits, and aiding in linehaul settlements. The role emphasizes accuracy, multi-tasking, and professional customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Review and enter data in systems to support respective area.
• Compile data and provide regular/adhoc reports to management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval for review.
• Support linehaul IC settlement data entry and documentation.

Skills

Typing

Data entry

Phone

Copier

Fax

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in New Hampshire is seeking a part-time clerical associate to support hub and station operations. You will handle data entry, filing, phone duties and customer inquiries, ensuring timely processing and accurate records.

Responsibilities include generating regular reports, assisting with audits, and aiding in linehaul settlements. The role emphasizes accuracy, multi-tasking, and professional customer service in a fast-paced environment.