Operations Support Specialist

Loyal Source; Orlando (FL); On-site; USD 23,000 - 32,000; Part time

Job summary

Loyal Source is seeking an Operations Support Specialist to assist the MDE / Mobile Medical Unit with administrative and operational duties in Orlando, FL. You will help maintain data accuracy, coordinate with scheduling teams, drivers, and licensors, and support MMU operations from data analysis to inventory management.

The role requires a BA/BS in a related field and at least 2 years of experience. You should be adept at building relationships, communicating clearly, and managing multiple

Qualifications

• BA/BS in related field is required.
• 2 years of experience required.
• Diplomatic tact and relationship-management skills.

Responsibilities

• Assist with route identification and data updates for MMU operations.
• Call, text, or email licensors to secure MMU parking and complete documentation.
• Request signatures for lease agreements and follow up to finalize.
• Update MMU schedule with providers’ names and availability in the system.
• Inform drivers about schedule changes and maintain maintenance records.
• Maintain MMU office and medical supplies and coordinate re-supply.
• Send professional messages to licensors to maintain relationships.
• Act as liaison among drivers, providers, licensors, and operations.
• Keep records consistent across platforms and systems.

Skills

Data analysis

Coordination

Communication

Scheduling

Education

BA/BS in related field

Tools

Google Maps

Job description

Summary

The Operations Support Specialist provides essential administrative and operational support to the MDE / Mobile Medical Unit (MMU) Operations, ensuring accurate data read for MMU stops, and internal and external coordination. This role plays a key part in maintaining data accuracy, facilitating communication, and supporting MMU Operations from data analysis and coordination to inventory management.The specialist will work closely with scheduling teams, drivers, warehouse staff and MMU parking licensors.

Job Classification

Hourly Non-exempt

Pay Rate:

$20.00/ HR

Duties and Functions

Assist with route identification in a specific region, consistent communications, and data updates for MMU operations.

Call, text, email potential licensors to secure MMU parking space, ensure completion and proper filing of all required documentation.

Request signature for drafted lease agreements from licensors and follow up to complete and finalize the process.

Update the MMU schedule with name of providers, medical assistants, open providers schedule and availability in the system and communicate when needed.

Provide information to drivers about current schedule or any changes to the schedule; keep records of maintenance and follow up MMU maintenance with drivers.

Keep MMU office and medical supply updated and request re-supply and ship when needed.

Send personalized professional messages to the licensors to keep the best working relationship.

Act as a liaison between drivers, providers, licensors, and internal operations team to ensure alignment and seamless execution of tasks.

Maintain accurate records and ensure consistency across platforms and systems.

Education and Experience

BA/BS in related field is required

Preferred Requirements

2 years of experience required

Knowledge/Skills/Abilities (KSA)

Knowledge: Must possess and exercise diplomatic tact and have the capability and capacity to develop and manage complex business relationships with multiple organizations. Enthusiastic, competitive, results-driven, and solutions-orientated with a strong work ethic and integrity.

Skill – Effective time management, with strong organization, negotiation and prioritization skills. Strong team player with superb interpersonal, Communicates and works well with others in a team environment

Ability – to thrive in a challenging environment requiring high degree of deadline-driven productivity, commitment, adaptability, communication, initiative, and follow-through. Ability to use google map to create and read maps

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment/Condition

It is an indoor office space with proper lighting and climate-controlled setting.

Physical Demands

Prolonged periods sitting at a desk and working on a computer. Ability to handle (lift and carry) objects weighing up to 50 pounds

Please note: this position is notional and contingent upon the award of a government contract.

About Notional Opportunities

Notional opportunities are roles in the planning stages and contingent on contract awards. By applying to notional positions, you can express early interest, enhancing your employment prospects and positioning yourself at the forefront of potential job opportunities. This proactive approach gives you an edge and boosts your visibility to employers, making it a strategic choice for those eager to explore future roles and expand their professional network.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [e-mail].

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This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.