Operations Support Specialist

Great Lakes Division inc; Grand Rapids (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Major holidays off

Performance-based incentives

Advancement opportunities

Job summary

The Great Lakes Division inc in Grand Rapids is seeking an Operations Support Specialist to join a high-energy, team-oriented environment where motivation and personal growth matter.

You will participate in daily field activities including equipment setup, supporting professional product presentations, interacting courteously with customers, and completing required documentation accurately. Local travel is required, with incentives and advancement opportunities.

Qualifications

• 18 years of age or older.
• Professional appearance and communication.
• Strong work ethic and positive attitude.
• Comfortable in a team-focused environment.
• Reliable and punctual.
• Able to lift 25–30 lbs.

Responsibilities

• Assist with equipment setup and preparation.
• Support professional product presentations.
• Interact courteously with customers.
• Complete required documentation accurately.
• Contribute to team-based field operations.
• Local travel is required.

Skills

Customer communication

Teamwork

Reliability

Punctuality

Physical strength

Job description

Operations Support Specialist

Looking for a high-energy, team-oriented environment where motivation and personal growth matter? The Great Lakes Division Office serving Grand Rapids and West Michigan is expanding and adding individuals to support daily field operations representing premium American-made homecare equipment. This opportunity is ideal for dependable, goal-driven individuals who enjoy working as part of a structured and supportive team. Company orientation provided for selected candidates.

What You Can Expect

• A positive, upbeat team culture
• Daily morning meetings focused on motivation and recognition
• Supportive leadership working alongside the team
• Performance-based incentives
• Advancement opportunities for those who demonstrate initiative
• Major holidays off

Our workplace encourages teamwork, professionalism, and a strong work ethic — all within an engaging and motivating atmosphere.

Role Overview

Operations Support Specialists participate in daily field activities including:

• Assisting with equipment setup and preparation
• Supporting professional product presentations
• Interacting courteously with customers
• Completing required documentation accurately
• Contributing to team-based field operations

Local travel is required as part of the team structure.

What We’re Looking For

• 18 years of age or older
• Professional appearance and communication
• Strong work ethic and positive attitude
• Comfortable in a team-focused environment
• Reliable and punctual
• Able to lift 25–30 lbs