Operations Support Rep (Onsite) - Greensburg

Meduit; Greensburg (IN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA available

FSA available

401(k) with company match

Life Insurance

Long-Term Disability

Growth opportunities

Job summary

Meduit is seeking an Operations Support Representative to join the Client Services team in Greensburg, IN. This on-site role supports processing time-sensitive documents, updating account information, posting payments, and resolving discrepancies with careful attention to detail.

The ideal candidate will have strong data-entry skills, proficiency in Microsoft Office, excellent written and verbal communication, the ability to manage multiple tasks, and a commitment to confidentiality.

Qualifications

• High School Diploma or GED required.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Accurate data entry with attention to detail.
• Strong written and verbal communication.
• Ability to manage multiple priorities and deadlines.
• Ability to maintain confidentiality of sensitive information.

Responsibilities

• Support Client Services by processing documents and updating accounts.
• Verify and process consumer requests and organize correspondence.
• Post payments and adjustments and resolve balance discrepancies.
• Review itemized bills for accuracy and action items.
• Maintain inventory and support process improvements.

Skills

Data entry accuracy

Communication

Organization

Confidentiality

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Epic or other EMR

Job description

Operations Support Rep (Onsite) - Greensburg

Job Category: Non Exempt

Requisition Number: OPERA003158

• Posted : September 10, 2026
• Full-Time
• On-site

Locations

Showing 1 location

• Pay or shift range: $16 USD to $17 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

About Us:

Meduitis a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus onoptimizingpayments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.Learn more at www.meduitrcm.com.

About the Role:

We are seeking an Operations Support Representative to join our team. This position supports our healthcare partners by helping the Client Services team process time-sensitive documents, maintain accurate account information, and meet important deadlines.

The Operations Support Representative assists collectors and department leaders by reviewing correspondence, processing account updates, validating consumer requests, posting payments and adjustments, and resolving account discrepancies. Success in this role requires exceptional attention to detail, strong data-entry skills, and the ability to manage multiple priorities accurately and efficiently.

Title: Operations Support Representative

Department: Client Services

Reports To: EBO Support Supervisor

Schedule: 8:0 AM to 4:30 PM

Compensation: $16.00 to $17.00 per hour

Key Responsibilities:

• Support the Client Services team in meeting deadlines and completing required deliverables.
• Coordinate, validate, and fulfill consumer-specific requests, including reviewing consumer correspondence and itemized bills for accuracy and required action.
• Process internal correspondence, account updates, and placement files accurately and within established timelines.
• Review incoming mail and correspondence and route or process documents appropriately.
• Analyze account information to identify and resolve balance discrepancies.
• Post payments and adjustments accurately.
• Process and review itemized bills and statements received from clients.
• Verify insurance eligibility using available information and systems.
• Review bankruptcy notifications and ensure account information is handled appropriately.
• Review settlement offers for accuracy and completeness.
• Support the resolution of consumer disputes.
• Maintain office inventory and help ensure necessary supplies are available.
• Assist with developing tools and processes that improve the efficiency and productivity of the Support Services team.
• Prepare clear summary communications for Client Services leadership.
• Communicate professionally with internal and external stakeholders while maintaining strict confidentiality.
• Apply strong problem-solving and analytical skills to identify issues and recommend solutions.
• Manage multiple assignments, changing priorities, and deadlines while maintaining accuracy and attention to detail.
• Collaborate effectively as a team member while working independently when needed.

Required Qualifications:

• High School Diploma or GED.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Demonstrated experience performing data entry with a high degree of accuracy.
• Strong written and verbal communication skills.
• Ability to organize work, manage multiple priorities, and meet established deadlines.
• Ability to maintain confidentiality when handling sensitive consumer and account information.

PreferredQualifications:

• Experience in healthcare revenue cycle, medical billing, collections, customer service, or a related healthcare support environment.
• Knowledge of Medicaid, Medicare, and Commercial Insurance.
• Familiarity with HIPAA and FDCPA requirements.
• Experience with Epic or other EMR.

Employment eligibility:

• Candidates must be legally authorized to work in the United States at the time of hire
• The company does not provide employment visa sponsorship for this position
• As a condition of employment, a pre-employment background check will be conducted
• At this time, we are unable to consider candidates residing in the state of New York for this position

What We Offer:

• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• Employer paid life insurance and long-term disability
• Internal growth opportunities

Meduitis an Equal Opportunity Employer. We do not discriminate based on any protected classand welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

#LI-Onsite

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.