Operations Support Officer

Search Results; Augusta (ME); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Reward and Recognition Program

Employee Value Awards

Comprehensive orientation program

Salary packaging options

Job summary

Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT) seeks an Operations Support Officer to provide essential admin support for the Port Augusta operations coordination facility. The role involves greeting clients, handling calls and emails, and coordinating meetings and repairs.

You will support the health administration team with appointment bookings and medical chest enquiries, while maintaining databases and records with accuracy and efficiency.

Qualifications

• Experience providing reception and admin support in an office environment.
• Excellent phone manner and written communication.
• Strong organisational and time-management abilities with attention to detail.
• Computer literacy with Microsoft Office proficiency.

Responsibilities

• Provide general administrative support for the Port Augusta Base including greeting clients/visitors, answering calls, and monitoring emails.
• Assist with operations team duties including meeting minutes, staff accommodation bookings and coordinating property/equipment repairs.
• Support health administration tasks including coordinating medical program appointments and hospital deliveries/collections.
• Complete database management and record-keeping duties.

Skills

Reception experience

Administrative support

MS Office

Excellent communication

Time management

Job description

Operations Support Officer

• Join Australia’s most reputable charity!
• Fixed Term Contract, located in Port Augusta!
• Free parking and salary packaging options available!

About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)

We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and better-connected health service provider for all Australians.

Watch stories about our people, patients and the communities we serve at finestcare.com.au

About this Opportunity

Reporting directly to the Operations Coordination Centre Manager, as the Operations Support Officer, you will provide administrative operational support for the operations communication facility.

We believe our people — all of our people — keep the Royal Flying Doctor Service flying.

Specifically, you will:

• Provide general administrative support for the Port Augusta Base including greeting clients/visitors, answer incoming calls and monitor and respond to incoming emails.
• Assist with duties as required by the operations team including meeting minutes, staff accommodation bookings and coordinating property/equipment repairs.
• Support the health administration team including coordinating medical program appointment bookings, assist with deliveries/collections to/from hospitals and monitor/manage medical-chest enquiries.
• Complete database management and record keeping duties

About You

To be considered for the role you require:

• Demonstrated experience providing reception and administrative support in an office environment.
• Excellent phone manner and communication skills via verbal and written methods.
• Demonstrated organisational and time management skills, coupled with acute attention to detail.
• Demonstrated computer literacy with proficiency across the Microsoft Office suite of applications.

Our Benefits

As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. The RFDS offers a supportive environment where our people are valued, and professional development is encouraged. In addition, we also offer:

• Employee Assistance Program
• Reward and Recognition Program
• Employee Value Awards
• Comprehensive orientation program for new starters
• Generous annual salary packaging options to reduce your taxable income including:
• packaging up to $15, 899 of your salary towards loans, rent and bills
• packaging of an additional $2,650 of your salary via a meal and entertainment card.

Applications close at 11:59pm on 25th October 2026

The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.