Operations Support - Moreno Valley, CA.

A.P. Moller - Maersk; Moreno Valley (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

Job summary

Maersk is seeking an Operations Support associate in Denver, CO to manage freight forwarding shipments across multiple modes and ensure high-quality customer service. The role requires operating on weekend shifts (5am–1:30pm or 12:00pm–8:30pm) with Sundays and Mondays off, and overtime as needed.

The position involves tracking outbound shipments, carrier contracting, rate negotiation, and data entry in the TMS, while coordinating with stations and customers to maintain KPI targets.

Qualifications

• Must be able to multitask while maintaining precise attention to detail.
• Excellent verbal and written communication skills.
• Must be able to type 35+ words per minute.
• Must be able to work in a demanding, high-volume environment, particularly with email and calls.
• Precise attention to detail.
• Proficient in Microsoft products.
• Must be tech savvy.

Responsibilities

• Tracking and tracing outbound shipments.
• Inspecting outbound freight.
• Contracting new carriers as needed and assigning carriers and providing load tenders.
• Communicating freight status and any problems to other stations and customers, and updating the system.
• Provide customer service.
• Able to work overtime and weekend on-call rotations.
• Data entry of shipments into transportation management system.
• Quoting, costing and invoicing of international shipments, air, ocean and ground.
• Domestic air and ground routing (including Canada).
• Contract new carriers.
• Negotiate Freight Rates.
• Develop collaborative carrier relationships.
• Assigning carriers and providing load tenders.
• Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers.

Skills

Multitasking

Verbal and written communication

Typing speed 35+ wpm

Work under pressure

Attention to detail

Microsoft products

Techsavvy

Tools

Microsoft Office

MS Excel

Job description

#indeed

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are seeking an Operations Support in Denver, CO! Weekends required. Sundays and Mondays off. Rotating shifts. Must be available for the following shifts: 5am-1:30pm 12:00pm-8:30pm

JOBSUMMARY:

TheOperationsAssociate/Supportisresponsibleforcontrollingfreightforwardingshipmentsintoandout ofthestationacrossvariousmodesoftransportationbasedoncustomerrequests.Theprimary focusisprovidingahigh-leveloperationsexcellenceandaqualitycustomerserviceexperience to all customers whilemaintainingstation KPI’s.

EssentialFunctions:

• Trackingandtracingoutboundshipments
• Inspectingoutboundfreight
• Contractingnewcarriersasneededandassigningcarriersandprovidingloadtenders
• Communicatingfreightstatusandanyproblemstootherstationsandcustomers,andupdatingthesystem
• Providecustomerservice
• Abletoworkovertimeandweekendoncallrotations.
• Dataentryofshipmentsintotransportationmanagementsystem
• Quoting,costingandinvoicingofinternationalshipments,air,oceanandground
• Domestic airandground routing(includingCanada)
• Contractnewcarriers
• NegotiateFreightRates
• Developcollaborativecarrierrelationships
• Assigningcarriersandprovidingloadtenders
• Findanddevelopnewlogistics/freightopportunitiesanddesigncarriersolutionsforotherPilot offices and external customers

SKILLS/COMPETENCIES:

• Multi-taskingwhilemaintainingpreciseattentiontodetail
• Excellentverbalandwrittencommunicationskills
• Mustbeabletotype35+wordsperminute
• Mustbeabletoworkindemanding,high-volumeenvironment,particularlywithemailandcalls
• Preciseattention todetail
• ProficientinMicrosoftproducts
• Mustbetechsavvy

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$22-$23 per hour

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].