Operations Support Manager - Houston TX

VetJobs; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

VetJobs in Houston, TX is seeking a Fortress Operations Support Manager to lead a regional team and oversee daily operations for a service business across the United States. You will manage ERP workflows, billing coordination with NOV finance, asset management, and process improvements to ensure seamless operations.

The role requires on-site presence in Houston, weekend/holiday availability, and strong vendor management, data analysis, and cross-functional collaboration skills to drive cost

Qualifications

• Working knowledge of frac operations and daily needs of supporting regional US oilfield service operations.
• Excellent problem solving, interpersonal communication, and operational management skills.
• Self-motivated and detail oriented.
• Experience tracking metrics and using data to improve processes.
• Available to work weekends and holidays to support regional operations and workshop demands.
• Experience managing vendors, budgets, or cross-functional projects.
• Working knowledge of Windows 10 OS and Microsoft Office.
• Interpersonal skills including subordinate evaluation, motivation, and concise communication.

Responsibilities

• Oversea the placement of materials and tools in each region, ensuring that those resources are in place to support the next day’s operation.
• Control inventory costs and inventory management processes across the organization.
• Monitor tool usage and operational metrics; identifying trends and recommending improvements for both cost cutting and efficiency increases.
• Help manage vendor relationships, tools, supplies, and budgets as needed.
• Manage the coordinating of the billing workflow with each region back through NOV finance and accounting.
• Work to administer ERP workflows, ensuring that they are running smoothly across the organization and that any issues are elevated.
• Oversee daily support activities and make sure requests, issues, and escalations are handled promptly.
• Identify, evaluate and implement optimization efficiency projects, while promoting a culture of continuous improvement.
• Assist with any other duty identified by the Fortress Operations Director to support daily operations.

Skills

Frac operations knowledge

Operational management

Metrics tracking

Interpersonal communication

Problem solving

Cross-functional collaboration

Vendor management

Data-driven improvement

Education

High School/GED

Tools

Windows 10

Microsoft Office

Job description

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description

The Fortress Operations Support Manager is responsible for managing a team that keeps day-to-day business operations around the US running smoothly, improving workflows, coordinating across regional teams, and helping to resolve operational issues. Specifically, the Operations Support Manager will oversee and lead a team responsible for the supporting function necessary for a service business to be successful, including daily administration of ERP functions, handling SOA / billing communication with the customer, asset management, and any other responsibilities required by the Fortress Operations Director.

Responsibilities

• Oversea the placement of materials and tools in each region, ensuring that those resources are in place to support the next day’s operation.
• Control inventory costs and inventory management processes across the organization.
• Monitor tool usage and operational metrics; identifying trends and recommending improvements for both cost cutting and efficiency increases.
• Help manage vendor relationships, tools, supplies, and budgets as needed.
• Manage the coordinating of the billing workflow with each region back through NOV finance and accounting.
• Work to administer ERP workflows, ensuring that they are running smoothly across the organization and that any issues are elevated.
• Oversee daily support activities and make sure requests, issues, and escalations are handled promptly.
• Identify, evaluate and implement optimization efficiency projects, while promoting a culture of continuous improvement.
• Assist with any other duty identified by the Fortress Operations Director to support daily operations.

Minimum Education Required

High School/GED

Qualifications

• A working knowledge of frac operations, and the daily needs of supporting regional US oilfield service operations.
• Excellent problem solving, interpersonal communication, and operational management skills
• Self-motivated and detail oriented.
• Experience tracking metrics and using data to improve processes.
• Available to work weekends and holidays to support regional operations and workshop demands, as needed.
• Experience managing vendors, budgets, or cross-functional projects.
• Working knowledge of Windows 10 OS, and Microsoft Office
• Interpersonal skills including subordinate evaluation, motivation, and concise communication

Additional Qualifications/Responsibilities

• A working knowledge of frac operations, and the daily needs of supporting regional US oilfield service operations.
• Excellent problem solving, interpersonal communication, and operational management skills
• Self-motivated and detail oriented.
• Experience tracking metrics and using data to improve processes.
• Available to work weekends and holidays to support regional operations and workshop demands, as needed.
• Experience managing vendors, budgets, or cross-functional projects.
• Working knowledge of Windows 10 OS, and Microsoft Office
• Interpersonal skills including subordinate evaluation, motivation, and concise communication

City

Houston

State

Texas

Job Category

Operations

Job Code

Manufacturing Manufacturing

Affiliate Sponsor

NOV