Operations Support Intern

raymondcorpcareers; North Carolina; Hybrid; USD 20,000 - 28,000; Full time

Job summary

Carolina Handling in Charlotte, NC is seeking an Operations Support Intern for Summer 2027. The role focuses on evaluating and improving onboarding and training processes for Business Development Managers, with cross‑functional collaboration across Sales Support, Rental Support and Fleet Support.

The intern will map interactions among BDMs, Coordinators, Managers and Distribution teams, identify gaps, and document practical recommendations to streamline workflows and communication.

Qualifications

• Enjoys mapping processes and identifying bottlenecks.
• Strong communicator with interviewing stakeholders and presenting recommendations.
• Analytical and cross-functional, able to document clear procedures.

Responsibilities

• Evaluate and improve onboarding and training process for new Business Development Managers (BDM) supporting Sales Support, Rental Support and Fleet Support.
• Map how BDMs, Coordinators, Managers, and Distribution teams interact, identify gaps or bottlenecks, and document recommendations to improve onboarding, communication, and training workflows.

Job description

OPERATIONS SUPPORT INTERN - SUMMER 2027

About Carolina Handling

We are a total automated warehouse solutions provider. We specialize in providing turnkey solutions for our customer's needs in warehouses, distribution centers, manufacturers and any industry partner needing warehouse solutions. Our products and solutions allow our customers to move material faster and more efficiently by implementing automation equipment and technologies. We are also the largest certified Raymond dealer in the southeast for material handling equipment sales and service housed under the Toyota umbrella of North America (TINA).

Program Objective

The program allows students to gain corporate world experience. Each intern will be assigned a department-level project for the summer focused on improving a specific process within their department. The ten week program provides networking opportunities, roundtables, and business acumen training. Projects will be scoped as a tangible task or process the intern can reasonably complete in approximately 8-10 weeks. The final project details will be provided on the first day of the internship!

Job Details

Evaluate and improve the onboarding and training process for new Business Development Managers (BDM) supporting Sales Support, Rental Support and Fleet Support. The intern will map how BDMs, Coordinators, Managers, and Distribution teams interact, identify gaps or bottlenecks, and document recommendations to improve onboarding, communication, and training workflows.

Our Ideal Operations Support Intern Is...

• Enjoys mapping processes and identifying where things could work better
• Strong communicator who's comfortable interviewing stakeholders and presenting recommendations
• Analytical and cross-functional, able to work with multiple departments and document clear procedures

Location

Charlotte, NC

Details

40 hours per week | 2 days a week in the office, 3 days a week from home office

Important Dates

• May 17, 2027
  • Intern Cohort Onboarding in Charlotte
  • Final Project(s) details provided
  • Networking and get started!
• June/July 2027
  • 2 Day Intern Summit in Greenville
  • Intern Cohort Team Building Events
  • Professionalism Workshops
• August 6, 2027
  • Final Presentations
  • Celebration of your summer!