Operations Support Intern

Raymond Corp.; Charlotte, Northern (NC, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

The Raymond Corporation in Charlotte, NC is offering an Operations Support Intern position for Summer 2027. The intern will map onboarding and training workflows for Business Development Managers across Sales Support, Rental Support, and Fleet Support, and document clear recommendations.

The ten-week program provides practical project work, networking, and business acumen training, with exposure to cross-functional teams. Hybrid schedule expected: 2 days in office, 3 days remote.

Qualifications

• Enrolled in a bachelor’s program in business or a related field.
• Strong communication and interviewing skills.
• Analytical thinker with cross-functional collaboration experience.

Responsibilities

• Evaluate and improve onboarding and training processes for BDMs.
• Map interactions across Sales Support, Rental Support, and Fleet Support.
• Document recommendations to improve onboarding, communication, and workflows.

Skills

Process mapping

Stakeholder interviewing

Analytical thinking

Cross-functional collaboration

Education

Pursuing bachelor's degree in business/related field

Tools

Excel

PowerPoint

Process mapping tools

Job description

Charlotte, North Carolina, United States

Full-time/Part-time

Full-time

Job Description

OPERATIONS SUPPORT INTERN - SUMMER 2027

About Carolina Handling

We are a total automated warehouse solutions provider. We specialize in providing turnkey solutions for our customer's needs in warehouses, distribution centers, manufacturers and any industry partner needing warehouse solutions. Our products and solutions allow our customers to move material faster and more efficiently by implementing automation equipment and technologies. We are also the largest certified Raymond dealer in the southeast for material handling equipment sales and service housed under the Toyota umbrella of North America (TINA).

Program Objective

The program allows students to gain corporate world experience. Each intern will be assigned a department-level project for the summer focused on improving a specific process within their department. The ten week program provides networking opportunities, roundtables, and business acumen training. Projects will be scoped as a tangible task or process the intern can reasonably complete in approximately 8-10 weeks. The final project details will be provided on the first day of the internship!

Evaluate and improve the onboarding and training process for new Business Development Managers (BDM) supporting Sales Support, Rental Support and Fleet Support. The intern will map how BDMs, Coordinators, Managers, and Distribution teams interact, identify gaps or bottlenecks, and document recommendations to improve onboarding, communication, and training workflows.

Our Ideal Operations Support Intern Is...

• Enjoys mapping processes and identifying where things could work better
• Strong communicator who's comfortable interviewing stakeholders and presenting recommendations
• Analytical and cross-functional, able to work with multiple departments and document clear procedures

Location

Charlotte, NC

Details

40 hours per week | 2 days a week in the office, 3 days a week from home office

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