Operations Support Intern

Carolina Handling; Charlotte (NC); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Carolina Handling is seeking an Operations Support Intern for Summer 2027 in Charlotte, NC. You will evaluate and improve the onboarding and training process for new Business Development Managers, map cross-functional workflows, and document recommendations to streamline communications across Sales Support, Rental Support and Fleet Support.

This ten-week program includes departmental projects, networking, and business acumen training, with a mix of in-office (2 days/week) and remote work to

Qualifications

• Interest in improving onboarding and training processes.
• Strong communication with stakeholders.
• Ability to map complex workflows and document procedures.

Responsibilities

• Evaluate and improve onboarding and training process for new Business Development Managers.
• Map interactions among BDMs, Coordinators, Managers, and Distribution teams.
• Document recommendations to improve onboarding, communication, and training workflows.

Skills

Process mapping

Stakeholder interviewing

Cross-functional collaboration

Analytical thinking

Job description

About Carolina Handling

We are a total automated warehouse solutions provider. We specialize in providing turnkey solutions for our customer's needs in warehouses, distribution centers, manufacturers and any industry partner needing warehouse solutions. Our products and solutions allow our customers to move material faster and more efficiently by implementing automation equipment and technologies. We are also the largest certified Raymond dealer in the southeast for material handling equipment sales and service housed under the Toyota umbrella of North America (TINA).

OPERATIONS SUPPORT INTERN - SUMMER 2027

About Carolina Handling

We are a total automated warehouse solutions provider. We specialize in providing turnkey solutions for our customer's needs in warehouses, distribution centers, manufacturers and any industry partner needing warehouse solutions. Our products and solutions allow our customers to move material faster and more efficiently by implementing automation equipment and technologies. We are also the largest certified Raymond dealer in the southeast for material handling equipment sales and service housed under the Toyota umbrella of North America (TINA).

Program Objective

The program allows students to gain corporate world experience. Each intern will be assigned a department-level project for the summer focused on improving a specific process within their department. The ten week program provides networking opportunities, roundtables, and business acumen training. Projects will be scoped as a tangible task or process the intern can reasonably complete in approximately 8-10 weeks. The final project details will be provided on the first day of the internship!

Job Details

Evaluate and improve the onboarding and training process for new Business Development Managers (BDM) supporting Sales Support, Rental Support and Fleet Support. The intern will map how BDMs, Coordinators, Managers, and Distribution teams interact, identify gaps or bottlenecks, and document recommendations to improve onboarding, communication, and training workflows.

Our Ideal Operations Support Intern Is...

• Enjoys mapping processes and identifying where things could work better
• Strong communicator who's comfortable interviewing stakeholders and presenting recommendations
• Analytical and cross-functional, able to work with multiple departments and document clear procedures

Location

Charlotte, NC

Details

40 hours per week | 2 days a week in the office, 3 days a week from home office

Important Dates

May 17, 2027

• Intern Cohort Onboarding in Charlotte
• Final Project(s) details provided
• Networking and get started!

June/July 2027

• 2 Day Intern Summit in Greenville
• Intern Cohort Team Building Events
• Professionalism Workshops

August 6, 2027

• Final Presentations
• Celebration of your summer!

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled