Operations Support, Diamonds Direct

Signet Jewelers; Glen Allen (VA); On-site; USD 32,000 - 48,000; Full time

Job summary

Diamonds Direct in Glen Allen, VA seeks anOperations Support professional to help run daily business functions, including inventory control, order fulfillment, logistics coordination, and general administrative tasks. The role supports both front-of-house and back-of-house teams to ensure smooth operations and excellent customer service.

Key duties include tracking inventory, restocking, processing orders, coordinating with shipping, and maintaining accurate records.

Qualifications

• Experience with inventory tracking, restocking, and product movement.
• Ability to assist with order processing, packaging, and fulfillment.
• Strong coordination with shipping and logistics teams and accurate record keeping.

Responsibilities

• Support inventory tracking, restocking, and product movement.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams to ensure timely deliveries.
• Maintain accurate records and update internal systems.
• Help prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide administrative and operational support to internal teams.
• Support project coordination efforts and contribute to process improvement initiatives.
• Assist with any other duties as assigned.

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams

Support project coordination efforts and contribute to process improvement initiatives

Any other duties as assigned