Operations Support, Diamonds Direct

Signet Jewelers; Rockville (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Diamonds Direct is seeking an Operations Support team member to help the daily business run smoothly, handling inventory management, order processing, logistics coordination, and administrative tasks across front-of-house and back-of-house teams.

Key duties include tracking inventory, restocking, packaging, fulfilling orders, coordinating with shipping, maintaining records in internal systems, and preparing merchandise for displays or client appointments, while upholding brand standards and

Qualifications

• Experience supporting inventory tracking and product movement.
• Experience with order processing, packaging, and fulfillment.
• Ability to coordinate with shipping and logistics teams.
• Accurate record-keeping and updating internal systems.
• Assist in store displays and client appointments.
• Adherence to brand standards and procedures.
• Provide administrative and operational support to teams.
• Support project coordination and process improvement.
• Willingness to take on additional duties as assigned.

Responsibilities

• Support inventory tracking, restocking, and product movement.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain accurate records and update internal systems.
• Help prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide Administrative and operational support to internal teams.
• Support project coordination efforts and contribute to process improvement initiatives.
• Any other duties as assigned.

Skills

Inventory management

Order processing

Logistics coordination

Administrative support

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams

Support project coordination efforts and contribute to process improvement initiatives

Any other duties as assigned