Operations Support, Diamonds Direct

signetjewelers; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Diamonds Direct in Austin, TX is seeking an Operations Support professional to help ensure the smooth daily operations, including inventory management, order processing, and logistics coordination. This role supports both front-of-house and back-of-house teams to maintain exceptional operational efficiency and customer service.

You will own records, assist with packaging and fulfilment, and coordinate with shipping to keep merchandise moving.

Qualifications

• Experience assisting with inventory tracking and stock movements.
• Ability to process orders and prepare shipments accurately.
• Coordination with shipping, receiving, and internal teams.
• Strong record-keeping and data entry skills.
• Interest in improving processes and efficiency.

Responsibilities

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives
• Any other duties as assigned

Skills

Inventory management

Order processing

Logistics coordination

Administrative support

Process improvement

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives
• Any other duties as assigned