Operations Support, Diamonds Direct

Signet Jewelers; Austin (TX); On-site; USD 32,000 - 47,000; Full time

Job summary

Diamonds Direct is seeking an Operations Support team member to help keep daily store operations running smoothly, covering inventory control, order processing, logistics coordination, and administrative tasks. You will support both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service, while maintaining accurate records and brand standards.

Role emphasizes ownership, proactive problem solving, and collaboration across departments to improve

Qualifications

• Experience supporting inventory tracking and fulfilment.
• Strong organizational skills and attention to detail.
• Ability to work with front- and back-of-house teams.

Responsibilities

• Support inventory tracking, restocking, and product movement.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain accurate records and update internal systems.
• Help prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide Administrative and operational support to internal teams.
• Support project coordination efforts and contribute to process improvement initiatives.

Skills

Inventory management

Order processing

Logistics coordination

Administrative tasks

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives

Any other duties as assigned