Operations Support - DAYS

Hyperlux Logistics LLC; Loveland (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Hyperlux Logistics is seeking an Operations Support Representative for the 1st Shift (8am-5pm) in Loveland, OH. The role focuses on coordinating shipments and providing robust administrative support to ensure on-time delivery and customer satisfaction.

The ideal candidate will be detail-oriented with strong organizational, communication, and problem-solving skills, able to work both independently and within a team to improve operational efficiency.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and customer service skills.
• Detail-oriented with proactive problem-solving mindset.
• Able to work independently and collaboratively.

Responsibilities

• Coordinate transportation and shipment activities to ensure on-time service and meet customer requirements.
• Communicate with carriers, drivers, and customers to monitor shipment status and resolve delivery issues proactively.
• Provide administrative and operational support to logistics and operations teams, including maintaining accurate records and documentation.
• Collaborate with internal teams to support seamless service delivery and customer satisfaction.
• Assist in identifying and implementing process improvements to enhance operational efficiency.

Skills

Organizational skills

Multitasking

Communication

Customer service

Detail-oriented

Problem-solving

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

• $16/hr to start (Opportunities to move up in compensation after few months)
• No Logistics Experience Required

Company Description:

Hyperlux Logistics is a fast-growing third-party logistics (3PL) provider specializing in over-the-road transportation solutions. We combine innovative technology with a people-first culture to deliver exceptional service, fostering strong partnerships between our team, customers, and carrier network to ensure reliable and efficient freight transportation.

Role Description:

Operations Support - 1st Shift (8am-5p) - 40hrs/week

We are currently seeking a detail-oriented Operations Support Representative to join our team during the 21st Shift, $16/hr. 40 hour work week. The Operations Support Representative will play a crucial role in ensuring the smooth execution and delivery of our logistics services. The ideal candidate will possess strong organizational skills, attention to detail, and a dedication to providing outstanding operational support to both internal teams and external stakeholders.

Key Responsibilities

• Coordinate transportation and shipment activities to ensure on-time service and meet customer requirements.
• Communicate with carriers, drivers, and customers to monitor shipment status and resolve delivery issues proactively.
• Provide administrative and operational support to logistics and operations teams, including maintaining accurate records and documentation.
• Collaborate with internal teams to support seamless service delivery and customer satisfaction.
• Assist in identifying and implementing process improvements to enhance operational efficiency.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and multitasking skills with the ability to prioritize in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite; logistics or transportation software experience is a plus.
• Detail-oriented with strong problem-solving abilities and a proactive mindset.
• Able to work independently and collaboratively within a team environment.