Operations Support Coordinator — Flexible Schedule

Myorangeclerk; Orlando (FL); On-site; USD 33,000 - 44,000; Full time

Job summary

Clerk of Courts in Orlando, Florida is seeking an Operations Support Coordinator to assist the Operations Assistant Manager with daily division operations, onboarding, audits, and training. The role focuses on maintaining efficient workflows, addressing customer concerns, and improving processes across the division.

The position emphasizes data collection, reporting, and ensuring compliance with policies in a fast-paced office setting.

Qualifications

• High school diploma or equivalent.
• Minimum of three (3) years of experience with progressively responsible assignments.
• Online driving course within six (6) months of hire.
• Dealing with Difficult Customers within six (6) months of hire.

Responsibilities

• Act as the first point of escalation to resolve customer concerns and ensure customer satisfaction.
• Support the Assistant Manager with day-to-day operations of the Division.
• Assist with training plans and onboarding of new hires.
• Audit transactions and balance the register, ensuring deposits are made on time.
• Monitor and evaluate team performance; support process improvement initiatives.
• Assist in collecting data and preparing associated reports.

Skills

Customer service

Communication

Typing 30 wpm

Multitasking

Education

High school diploma or equivalent

Tools

Odyssey

MS Word

MS Excel

Outlook

Job description

Clerk of Courts in Orlando, Florida is seeking an Operations Support Coordinator to assist the Operations Assistant Manager with daily division operations, onboarding, audits, and training. The role focuses on maintaining efficient workflows, addressing customer concerns, and improving processes across the division.

The position emphasizes data collection, reporting, and ensuring compliance with policies in a fast-paced office setting.