Operations Support Coordinator

Specialty powders; Nome (TX); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Specialty Powders is seeking an Operations Support Coordinator to provide administrative and operational support, acting as a bridge between departments, customers, vendors, and logistics teams. You will coordinate daily activities, maintain records, and support continuous improvement initiatives to ensure smooth business processes.

The role emphasizes data accuracy, reporting, and collaboration across functions, with responsibilities spanning order processing, inventory coordination, and

Formación

• 2+ years in operations, logistics, or admin support.
• Experience with ERP or order management systems preferred.
• Proficient with Microsoft Office, especially Excel.
• Bachelor's/Associate degree preferred.

Responsabilidades

• Coordinate daily operational activities to support objectives.
• Monitor and maintain operational data and reports.
• Process customer orders, shipments, and invoices.
• Communicate with customers, suppliers, carriers, and internal teams about schedules.
• Investigate discrepancies and resolve issues.

Conocimientos

Organizational skills

Communication

Excel

Time management

Analytical

Problem solving

Independent working

Interpersonal skills

Educación

Business Administration

Operations/Supply Chain

Herramientas

ERP systems

TMS

Order management platforms

Descripción del empleo

Description

Position Summary

The Operations Support Coordinator provides administrative and operational support to ensure the efficient execution of business processes. This role serves as a liaison between internal departments, customers, vendors, and operational teams by coordinating activities, maintaining accurate records, resolving issues, and supporting continuous improvement initiatives.

Key Responsibilities

• Coordinate daily operational activities to support business objectives and customer requirements.
• Monitor, track, and maintain operational data, reports, and documentation.
• Process and manage customer orders, shipments, invoices, and related transactions.
• Communicate with customers, suppliers, carriers, and internal departments regarding schedules, inventory, and service issues.
• Investigate and resolve operational discrepancies, billing questions, and shipment exceptions.
• Prepare regular reports and analyze operational performance metrics.
• Maintain accurate records in enterprise systems, databases, and spreadsheets.
• Support inventory management, logistics coordination, and supply chain activities.
• Assist with process improvement initiatives to increase efficiency and service levels.
• Coordinate meetings, prepare documentation, and follow up on action items.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Provide backup support for other operational and customer service functions as needed.

Requirements

Qualifications

Education

• High school diploma or GED required.
• Associate's or Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field preferred.

Experience

• 2+ years of experience in operations, customer service, logistics, supply chain, or administrative support.
• Experience working with ERP systems, transportation management systems, or order management platforms preferred.

Skills & Competencies

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Office, particularly Excel, Outlook, and Teams.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• High attention to detail and accuracy.
• Ability to work independently and collaboratively across departments.
• Customer-focused mindset with strong interpersonal skills.

Preferred Experience for Manufacturing/Logistics Environments

• Railcar, transportation, or logistics coordination.
• Billing and invoice dispute resolution.
• Inventory control and shipment tracking.
• Vendor and customer relationship management.
• KPI reporting and operational analysis.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Ability to occasionally lift up to 25 pounds.
• Ability to communicate effectively in person, by phone, and via email.