Operations Support Coordinator

Rally House; Lenexa (KS); Presencial; USD 32 000 - 39 000; Tempo integral

Resumo da oferta

Rally House is seeking an Operations Support Coordinator to enhance store operations through data analysis, NetSuite case management, and procurement coordination. You will interpret data, identify efficiency opportunities, and partner with vendors and internal teams to ensure timely resource delivery.

The role emphasizes accuracy, process improvement, and strong cross-functional collaboration to drive performance across Lenexa stores and the surrounding region.

Qualificações

• Bachelor's degree or equivalent experience in a relevant field.
• Experience with data entry, database management, reporting and compliance preferred.
• Strong analytical and problem-solving abilities.

Responsabilidades

• Gather, validate, and interpret data from multiple systems to identify trends and opportunities.
• Manage Operations NetSuite support cases from intake to resolution with timely follow-up.
• Monitor case activity and reporting to identify recurring issues and process gaps.
• Coordinate products and supplies with Procurement to meet schedule and cost requirements.
• Coordinate procurement and supply requests to ensure stores receive materials on time.
• Build relationships with vendors and internal partners to support needs and drive cost-effective solutions.
• Monitor fixture inventory levels and communicate replenishment needs while supporting ordering and vendor mgmt.

Conhecimentos

Planning & delegation

Inventory management

Vendor communication

Analytical problem solving

Written & verbal communication

Formação académica

Bachelor's degree in Business Administration, Finance, Logistics or Supply Management

Descrição da oferta de emprego

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description

The Operations Support Coordinator supports retail store operations by providing data analysis, operational support, procurement coordination, and process improvement initiatives that drive business performance and operational efficiency. This role is responsible for gathering and interpreting data, managing NetSuite support cases, identifying trends and process opportunities, and ensuring timely resolution of operational requests. This position also coordinates store supply and fixture needs, partners with vendors and internal departments to support business initiatives, and helps ensure stores have the resources necessary for success.

Responsibilities

• Gather, validate, and interpret data from multiple systems to identify trends, opportunities, and areas for operational improvement
• Manage Operations NetSuite support cases from intake through resolution while ensuring timely follow-up and communication
• Monitor case activity and reporting to identify recurring issues, process gaps, and opportunities for workflow optimization
• Coordinate products/supplies with Procurement team to ensure that schedule and cost requirements are being fulfilled
• Coordinate procurement and supply requests, ensuring stores receive materials, equipment, and resources accurately and on time
• Build and maintain productive relationships with vendors and internal business partners to support operational needs and drive cost-effective solutions
• Monitor fixture inventory levels and communicate replenishment needs while supporting ordering, tracking, and vendor management activities

Skills and Knowledge

• Ability to plan, delegate and evaluate progress, Knowledge of inventory management and vendor communication, Strong analytical and problem-solving skills, Strong written and verbal communication skills

Qualifications

• Bachelor's degree in Business Administration, Finance, Logistics or Supply Management or equivalent experience
• Experience with data entry, database management, reporting, and compliance preferred

Physical Requirements

• Ability to operate a computer, keyboard, mouse, and other standard office equipment
• Able to clearly view and read information on a computer screen
• Occasionally lift or move items up to 15 pounds

Location

On-site in Lenexa, KS

Pay Range

$23.00 - $28.00

We're fans, just like you! In order to provide customers with the best experience possible, we hire team members who share the same passion for sports as our customers. We encourage our team members to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our team members help us stand apart from the competition.