Operations Support and Business Analyst

Jobs via Dice; Herndon (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking an Operations Support and Business Analyst to provide end-user support, analyze operational metrics, and collaborate with teams to develop strategic solutions. The ideal candidate will have strong analytical and problem-solving skills, along with a Bachelor's degree in a relevant field and at least 7 years of experience in operations support or business analysis.

Benefits

Medical/Dental/Vision Insurance

HSA

FSA

401(k)

Life Insurance

Disability Insurance

Qualifications

• Minimum 7 years of experience in operations support or business analysis.
• Familiarity with agile project management methodologies.

Responsibilities

• Provide end-user support and serve as a point of contact for operational issues.
• Analyze data to identify trends, inefficiencies, and opportunities for optimization.

Skills

Analytical Skills

Problem-Solving

Communication

Education

Bachelor's degree in Business Administration

Bachelor's degree in Operations

Bachelor's degree in IT

Tools

Microsoft Office Suite

JIRA

Confluence

Job description

Join to apply for the Operations Support and Business Analyst role at Jobs via Dice

Join to apply for the Operations Support and Business Analyst role at Jobs via Dice

Get AI-powered advice on this job and more exclusive features.

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking the following. Apply via Dice today!

RESPONSIBILITIES:

Kforce has a client in Herndon, VA that is seeking an Operations Support and Business Analyst.

Key Responsibilities:

• Provide end-user support and serve as a point of contact for operational issues
• Identify, troubleshoot, and resolve operational challenges with a focus on sustainable, long-term solutions
• Track, monitor, and report on operational performance metrics
• Collaborate with business units and other teams to develop strategic, high-level solutions that align with organizational goals
• Develop scenarios, use cases, and requirements documents to support agile project teams
• Facilitate cross-team discussions to define business needs, goals, and processes
• Analyze data to identify trends, inefficiencies, and opportunities for optimization
• Manage shifting priorities and ensure that projects are delivered on time and within scope
• Support new initiatives, balancing both the strategic and tactical elements of each project
• Integrate attention to detail to create solutions that simplify decision-making and operational workflows
• Work closely with other teams to identify areas for improvement and to develop actionable solutions
• Conduct research to stay ahead of industry trends and best practices
• Proactively drive initiatives that lead to operational efficiencies and business process improvements
• Provide high-quality documentation support
  
  

REQUIREMENTS:

• Bachelor's degree in Business Administration, Operations, IT, or a related field (or equivalent experience)
• Minimum 7 years of experience in operations support or business analysis, preferably in a [specific industry or field]
• Familiarity with agile project management methodologies
• Strong analytical skills with the ability to assess and synthesize data to drive business decisions
• Exceptional problem-solving skills, with the ability to balance strategic thinking and attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and business analysis tools (e.g., JIRA, Confluence, etc.)
• Ability to manage multiple projects simultaneously and adapt to changing priorities
• Self-starter with a collaborative mindset and a demonstrated ability to take initiative
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at Jobs via Dice by 2x

Get notified about new Operations Support Analyst jobs in Herndon, VA.

Assessment, Monitoring, and Evaluation (AM&E) Analyst II, SOUTHCOM; DSCA GAME

Data Annotator (No Prior Experience Needed)

Data Governance Analyst (Remote Eligible)

Washington, DC $90,000.00-$125,000.00 2 weeks ago

Analyst - Recycling, Organics, and Sustainability

Washington, DC $70,000.00-$75,000.00 1 week ago

Data Annotator (No Prior Experience Needed)

District of Columbia, United States 1 day ago

Senior Data Governance Analyst (Remote Eligible)

Washington, DC $135,000.00-$165,000.00 1 week ago

Sales Operations Analyst - Public Sector

Research Analyst Contractor - Stakeholders Data

Staff Technical Enablement Specialist - Regulated Industries

Medical Devices, Business/Systems Analyst – (Remote, US)

Volunteer: Online Research - Humanitarian Sector - South/Central America

Senior Analyst - Military Training & Evaluation

Volunteer: Online Research - Humanitarian Sector - Africa

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.