Operations Support Administrator

Archive; United States; Remote; USD 56,000 - 106,000; Full time

Job summary

Archive Health is seeking an Operations Support Administrator to contribute to operational efficiency. The role includes administrative support, project management, and coordination across departments in a dynamic remote work environment aimed at enhancing healthcare access. Join a mission-driven team in a groundbreaking industry with great benefits and flexible work arrangements.

Benefits

100% remote and flexible work environment

Mission-driven team

Great benefits

Qualifications

• 3-4 years of administrative or operational experience.
• Highly organized with attention to detail.
• Proficient in Google Workspace and project management tools.

Responsibilities

• Provide administrative support to the Director of Operations.
• Assist in project management tasks and coordinate deliverables.
• Manage internal and external correspondence.

Skills

Organization

Communication

Problem-solving

Tools

Google Workspace

Microsoft Office

Asana

Trello

Job description

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At Archive Health, we’re redefining healthcare by seamlessly integrating behavioral and physical health into a personalized, whole-person experience. Through direct partnerships with employers, we make it easy for employees to access the care they need — when they need it. By aligning individuals with the right providers and embedding care into the workplace, we’re driving better outcomes and healthier communities. We’re growing fast and building something meaningful — and we need smart, agile, and driven people to help us get there.

The Role

We’re seeking an Operations Support Administrator to join our growing team. In this role, you’ll play a critical part in ensuring the operational backbone of Archive Health stays strong, supporting day-to-day activities across departments and assisting the Director of Operations with project coordination, administrative workflows, and cross-functional collaboration. You will be the go-to problem solver, scheduler, and information organizer, someone who thrives in a fast-paced environment and takes pride in keeping everything (and everyone) running on time and on track.

What You’ll Do

• Provide administrative support to the Director of Operations and other team members as needed, including managing calendars, scheduling meetings, and preparing agendas or materials.
• Assist in project management tasks: track deadlines, follow up with stakeholders, coordinate deliverables, and maintain project documentation.
• Monitor internal task boards and ensure progress is being made across initiatives.
• Support clinic operations and team onboarding with documentation, data entry, and communications.
• Maintain organized, up-to-date records across operational systems and shared drives.
• Manage internal and external correspondence, responding to general inquiries and escalating when necessary.
• Coordinate vendor relationships and administrative logistics (contracts, invoices, file organization, etc.).
• Prepare internal reports, templates, and documentation to support department workflows.
• Help coordinate internal communications, including process updates, SOP changes, or policy rollouts.
• Jump in on cross-functional needs across departments — no task is too small or too big to tackle.
• Provide backup support for HR, legal, finance, and provider services administration as needed.

Who You Are

• 3-4 years of administrative, operational, or project coordination experience, ideally in a healthcare, startup, or professional services setting.
• Highly organized with exceptional attention to detail, enjoys building and maintaining structure.
• Proficient in Google Workspace, Microsoft Office, and task/project management tools (Asana, Trello, or similar).
• Strong written and verbal communicator who can maintain professionalism across teams and vendors.
• Able to handle multiple priorities at once, anticipate needs, and keep things moving without being micromanaged.
• Fast learner who adapts quickly to new systems and is energized by variety in your day-to-day work.
• Calm under pressure, solution-oriented, and extremely reliable.
• Bonus: Experience supporting healthcare operations or working with distributed teams.

Why Archive Health

• 100% remote and flexible work environment.
• Mission-driven team with a passion for improving access to quality care.
• Fantastic opportunity to work in a disruptive ground-breaking industry.
• Work directly with the executive team while shaping a new role.
• Great benefits, and more!

More About Archive

Working with a range of healthcare providers, such as nurse practitioners, doctors, psychotherapists and nutritionists, Archive operates onsite healthcare clinics across America and Mexico. Our vision is to create beautiful healthcare spaces, run by compassionate, insightful professionals dedicated to helping people flourish mentally and physically. For more information, check out our website at archivehealth.com and archivetherapy.com or our LinkedIn page.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Real Estate, Financial Services, and Capital Markets

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