Collections Support Specialist

Buyers Edge Platform; United States; Remote; USD 44,000 - 75,000; Full time

Job summary

A leading company in food procurement is seeking a Collections Support Specialist. This role is critical in maintaining accurate customer accounts and ensuring timely payments. Join a team dedicated to providing concierge-level account support to clients and enjoy benefits such as flexible spending accounts and a 401(k) plan.

Benefits

Medical, dental, and vision coverages

401(k) plan with company match

Flexible spending accounts

Personal Responsibility Paid Time Off policy

Qualifications

• 1+ years of experience in accounting or business analytics.
• Accounting experience with emphasis on client trial balance management.
• Experience in Foodservice distribution operations is a plus.

Responsibilities

• Review weekly AR reports to identify outstanding balances.
• Communicate directly with customers regarding past due balances.
• Resolve outstanding customer balances with distributor credit analysts.

Skills

Communication

Account Management

Business Analytics

Education

Bachelor's Degree (preferred)

Tools

Microsoft Office

Job description

Join to apply for the Collections Support Specialist role at Buyers Edge Platform

Join to apply for the Collections Support Specialist role at Buyers Edge Platform

Who are we?

Food & Supply Source is your go-to procurement solution in the human service sector. Our carefully vetted network of suppliers guarantees reliability and excellence with every purchase. Through deliberate curated partnerships with top manufacturers nationwide, we secure unmatched pricing, helping organizations save valuable time and resources. As a Buyers Edge Platform brand, Food & Supply Source offers more than just conventional solutions – we provide innovative procurement strategies, tailored strategic services, and menu/nutritional services specifically crafted to meet the unique needs of human service organizations. All our services are free (or at no cost) to our members. With Food & Supply Source, procurement becomes effortless and efficient, empowering you to allocate resources where they are needed most, serving your client.

Who are we?

Food & Supply Source is your go-to procurement solution in the human service sector. Our carefully vetted network of suppliers guarantees reliability and excellence with every purchase. Through deliberate curated partnerships with top manufacturers nationwide, we secure unmatched pricing, helping organizations save valuable time and resources. As a Buyers Edge Platform brand, Food & Supply Source offers more than just conventional solutions – we provide innovative procurement strategies, tailored strategic services, and menu/nutritional services specifically crafted to meet the unique needs of human service organizations. All our services are free (or at no cost) to our members. With Food & Supply Source, procurement becomes effortless and efficient, empowering you to allocate resources where they are needed most, serving your client.

This position is remotely based. We are unable to offer work sponsorship for this role.

The Collections Support Specialist plays a vital role in Food & Supply Source's success by ensuring customer accounts remain accurate and up to date. Food & Supply Source provides this concierge-level account support to customers at no additional cost, setting us apart from other group purchasing organizations and strengthening our customer relationships.

Your impact:

• Review weekly AR reports from distributors to determine which customers have outstanding balances that may result in an interruption in service.
• Communicate directly with customers via email regarding past due balances by sending a snapshot of specific past due invoices and credits on account.
• Report any pertinent payment information received from customers back to distributor to avoid credit hold. Including critical check information such as date issued and dollar amount.
• Encourage Sysco customers to get on Sysco PAY site where they can view accounts receivable history and make direct payments.
• Work closely with several large Food & Supply Source customers who require additional AR support.
• Communicate with individual distributor representatives regarding unissued credits, incorrect tax charges etc.
• Work directly with distributor credit analysts to resolve outstanding customer balances by aligning open invoices and credits.
  
  

About you:

• 1+ years of experience with accounting, business analytics or similar
• Experience in Foodservice distribution operations is a plus.
• Bachelor’s degree preferred but not required.
• Accounting experience with a strong emphasis on client trial balance management.
• Excellent written and verbal communication skills
• Ability to understand multiple distributor platforms and accounting practices.
• Proficiency with Microsoft Office tools.
  
  

What's in this for you?

Amazing coverage to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it!

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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