Operations Support

Signet Jewelers Limited; Greenville (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Great Place to Work-Certified

Job summary

Diamonds Direct in Greenville, SC seeks an Operations Support professional to help maintain smooth daily functions, including inventory, order processing, and logistics coordination. The role supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

You will work to uphold brand standards, assist with merchandise preparation for displays and client appointments, and contribute to process improvements across the store operations.

Qualifications

• Experience with inventory tracking and restocking operations.
• Ability to assist with order processing, packaging, and fulfillment.
• Coordination with shipping and logistics teams.
• Maintain accurate records in internal systems.
• Support store teams and adhere to brand standards.
• Provide administrative and operational support.

Responsibilities

• Support inventory tracking and restocking.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain accurate records in internal systems.
• Prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide administrative and operational support to internal teams.
• Support project coordination and process improvement initiatives.
• Other duties as assigned.

Skills

Inventory management

Order processing

Logistics coordination

Administrative support

Customer service

Job description

Operations Support role

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams

Support project coordination efforts and contribute to process improvement initiatives. Any other duties as assigned.

About Signet Jewelers

At Signet, we realize we’re not just in the jewelry business – we’re in the relationship business. The diamonds and unique jewelry we sell are symbols of undeniable love and self-expression. They help inspire love and foster the kind of world we all want to live in. We’re always looking for those rare gems who want to be a part of our purpose. We value our team members and empower them to play trusted roles in a highly personal and emotional customer experience. Maybe you have that sparkle. Signet Jewelers is Great Place to Work-Certified™.

We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.