Operations Supervisor - Timely Freight & Safety Leader

FedEx Freight, Inc.; Wayne (NJ); On-site; USD 64,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

401(k) after one month

Job summary

FedEx Freight, Inc. in Wayne, NJ is seeking a lead supervisor to direct daily freight operations, ensuring on-time delivery, accurate weight and classification, and strict safety standards.

You will mentor teams, coordinate schedules, and engage with customers on rate quotes and claims while upholding company policies. The role emphasizes supervision, cost awareness, and process improvements, with responsibilities spanning administrative duties, reporting, and cross-functional collaboration to

Qualifications

• Must possess high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead employees to ensure customer satisfaction by moving all shipments on time and damage free.
• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on safety and quality.
• Plan daily manpower needs and set schedules to ensure timely freight delivery and pickup.
• Communicate job assignments coordinating with all employees clearly.
• Monitor service freight and ensure cut time compliance.
• Identify opportunities to cut costs and improve efficiencies while maintaining safety.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor performance data and gather information for reporting.
• Build relationships with business partners to meet service standards.
• Identify freight moved at incorrect weight/classification and address OS&D.
• Perform administrative functions as required and ensure compliance with laws and policies.

Skills

Communication skills

Teamwork

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FedEx Freight, Inc. in Wayne, NJ is seeking a lead supervisor to direct daily freight operations, ensuring on-time delivery, accurate weight and classification, and strict safety standards.

You will mentor teams, coordinate schedules, and engage with customers on rate quotes and claims while upholding company policies. The role emphasizes supervision, cost awareness, and process improvements, with responsibilities spanning administrative duties, reporting, and cross-functional collaboration to