Operations Supervisor: Team Leadership & Dispatch

Carter Logistics LLC; Madison (AL); On-site; USD 52,000 - 66,000; Full time

Job summary

Carter LOGISTEED Express, Inc. in Madison, AL is seeking an on-site Operations Supervisor responsible for overseeing drivers, routes, and office staff. The role focuses on meeting productivity goals and driving customer satisfaction in a dynamic environment.

The ideal candidate will have 2+ years in management or operations, experience in dispatch or customer service, and strong leadership to develop staff while maintaining safety and policy compliance. This is a full-time, on-site position.

Qualifications

• High School Diploma or GED.
• A four-year college degree can replace experience required.
• Two Year Commitment.

Responsibilities

• Review staff performance and give feedback.
• Manage staff scheduling, vacations and payroll.
• Coordinate daily tasks and activities.
• Manage and retain a designated fleet of drivers.
• Manage and retain office employees.
• Enforce company policies and expectations.
• Create a safe and professional atmosphere for staff and drivers.
• Build good relationships with employees—be approachable.
• Perform additional responsibilities as assigned by management.

Skills

Leadership

Dispatch experience

Customer service

Motivational skills

Staff development

Problem-solving

Flexible scheduling

Education

HS diploma or GED

College degree acceptable in lieu of experience

Two-year commitment

Tools

Microsoft Word

Excel

Outlook

TMW software

Job description

Carter LOGISTEED Express, Inc. in Madison, AL is seeking an on-site Operations Supervisor responsible for overseeing drivers, routes, and office staff. The role focuses on meeting productivity goals and driving customer satisfaction in a dynamic environment.

The ideal candidate will have 2+ years in management or operations, experience in dispatch or customer service, and strong leadership to develop staff while maintaining safety and policy compliance. This is a full-time, on-site position.