Operations Supervisor (3rd Shift)

Carter Logistics LLC; Madison (AL); On-site; USD 52,000 - 66,000; Full time

Job summary

Carter LOGISTEED Express, Inc. in Madison, AL is seeking an on-site Operations Supervisor responsible for overseeing drivers, routes, and office staff. The role focuses on meeting productivity goals and driving customer satisfaction in a dynamic environment.

The ideal candidate will have 2+ years in management or operations, experience in dispatch or customer service, and strong leadership to develop staff while maintaining safety and policy compliance. This is a full-time, on-site position.

Qualifications

• High School Diploma or GED.
• A four-year college degree can replace experience required.
• Two Year Commitment.

Responsibilities

• Review staff performance and give feedback.
• Manage staff scheduling, vacations and payroll.
• Coordinate daily tasks and activities.
• Manage and retain a designated fleet of drivers.
• Manage and retain office employees.
• Enforce company policies and expectations.
• Create a safe and professional atmosphere for staff and drivers.
• Build good relationships with employees—be approachable.
• Perform additional responsibilities as assigned by management.

Skills

Leadership

Dispatch experience

Customer service

Motivational skills

Staff development

Problem-solving

Flexible scheduling

Education

HS diploma or GED

College degree acceptable in lieu of experience

Two-year commitment

Tools

Microsoft Word

Excel

Outlook

TMW software

Job description

**THE IDEAL CANDIDATE WILL RESIDE WITHIN 25 MILES OF MADISON, AL**

This position requires effective supervision of drivers, routes, and employees. The main responsibility is to meet operational and productivity goals to drive customer satisfaction. The ideal candidate will successfully work in a dynamic environment that focuses on delivering continuous improvement to the customer and will oversee the development of new and current staff.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Review staff performance and give appropriate feedback in a timely fashion.
• Manage staff scheduling, vacations and payroll.
• Coordinate daily tasks and activities.
• Manage and retain a designated fleet of drivers.
• Manage and retain office employees.
• Can and will enforce company policies and expectations.
• Create a safe and professional atmosphere for staff and drivers.
• Build good relationships with employees-be approachable.
• Perform additional responsibilities as assigned by management.

DESIRED SKILLS and ABILITIES:

• Leadership skills that will assist in developing staff members.
• Dispatch and/or Customer Service Experience.
• Transportation experience preferred.
• Motivational skills to encourage workers to achieve more.
• Create a safe and professional atmosphere for staff and drivers.
• Proven problem-solving ability.
• Flexible scheduling when needed to assist in coverage of management vacation/time off/time away from the office.

EDUCATION:

• High School Diploma or GED.
• A four-year college degree can replace experience required.
• Two Year Commitment

EXPERIENCE:

Two years of management, operations, or customer experience preferred.

COMPUTER SKILLS:

Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Knowledge of TMW software is a plus. Must have the ability to learn new programs as necessary.

OTHER REQUIREMENTS:

Solid work history and willingness to successfully function in a team environment.

WORK ENVIRONMENT:

This is a full-time position with an on-site requirement.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.