Operations Supervisor (Shipping and Receiving)

MSI; Baytown (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonuses

Paid Time Off

Medical, Dental, Vision Insurance

401(k) with company match

Tuition Reimbursement

Career development opportunities

Job summary

MSI is seeking an Operations Supervisor to lead the warehouse team on the Non-Slab operation, ensuring the timely and accurate execution of pick/pack orders, putaways, replenishments, and outbound shipments. You will supervise a shift of 15–30 staff and work to uphold safety, quality, and efficiency across the facility.

The role requires strong leadership and communication skills, 3–5 years of supervisory experience, and proficiency with tablets, WMS, and Excel.

Qualifications

• High school diploma or equivalent required.
• College degree is a plus.
• 3–5 years of supervisory experience.
• Able to operate tablets (iPad) and WMS systems.
• Intermediate Microsoft Excel skills.
• Strong leadership and coaching abilities.
• Excellent English communication across all levels.

Responsibilities

• Supervise shift to ensure 15–30 employees are staffed and productive.
• Oversee pick/pack, putaways, replenishments and outbound shipments.
• Maintain quality processes and uphold operating standards.
• Ensure on-time shipping performance and accuracy.
• Lead realignment to optimize staffing and efficiency.
• Provide leadership, training and guidance to team leads and associates.
• Drive continuous improvement and safety compliance.

Skills

Leadership

Communication

Coaching/Mentoring

Problem solving

Organizational skills

Education

High school diploma

College degree (a plus)

Tools

WMS

Tablets (iPad)

Microsoft Excel

Job description

Summary

The Operations Supervisor is directly responsible for the day to day supervision of the warehouse operation, leading, managing, and assigning the work for Non-Slab operation. Ensures the timely and accuracy of pick pack orders, material putaways, day time replenishments, and Outbound Shipments.

Work Hours

Monday to Friday from 07:00 AM to 05:30 PM, 2 Saturday(s) a month from 07:00 AM to 01:00 PM

Seniority Level

Mid-Senior Level

Employment Type

Full-time

Mandatory Duties and Responsibilities

• Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 15-30 employees.
• Maintain and manage facility quality process and upholding operating standards.
• Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet quality and accuracy standards.
• Supervise realignment activities to ensure maximum optimization of the facilities staffing.
• Manage operational efficiencies to ensure continuous improvement activities support goals.
• Provide direct supervision to the shift Leads and front line associates. Hold them accountable for their performance and the performance of their teams.
• Provide Leadership, training, trouble shooting, mitigation to issues, and guidance to team.
• Continuously work towards increasing the leadership capability of the team and drives professional growth and development.
• Responsible for all facility/equipment up keep, maintenance, and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.
• Provides critical communication to internal and external customers.
• Performs frequent warehouse audits to ensure work procedures and functions meet compliance.
• Other duties and responsibilities as assigned by the organization.

Mandatory Education and Experience Requirements

• High school diploma or equivalent required.
• College degree is a plus.
• Three (3) to five (5) years of supervisory experience.
• Sit-down and stand-up forklift experience is a plus.
• Able to use tablets (iPad), WMS, and navigate internal portal.
• Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills with the ability to coach, mentor, analyze data, and develop effective solutions.
• Excellent oral and written communication skills in English with all levels of the organization.
• Provide high levels of customer service to both internal and external customers.
• Good organizational skills across all aspects of operations.

Mandatory Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees.

We provide a work environment that allows all employees to do their best work, free from all forms of discrimination.

No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.

MSI provides reasonable accommodations for all employees and applicants.

If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.