Operations Director

MSI; Edison (NJ); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Insurances

Disability coverage

Life Insurance

401(k) match

Tuition Reimbursement

Donation matching

Tutor program

Job summary

MSI is seeking an Operations Director to oversee warehouse operations, staffing, and process improvements in a 200,000 square foot facility in Edison, NJ. You will manage a team of about 50 employees, coordinate shipments, monitor quality, and report performance to leadership.

The role requires 5+ years in distribution center operations, strong data analysis, and a track record of driving efficiency and safety.

Qualifications

• Minimum 5 years of Distribution Center Operations experience.
• Experience supervising 50+ team members.
• Proven ability to present operational data to leadership.
• Familiarity with warehouse safety standards.

Responsibilities

• Ensure staffing for all shifts to support ~50 employees in a 200,000 sq ft facility.
• Drive quality processes and on-time shipping performance.
• Lead daily/weekly/monthly productivity reporting.
• Oversee facility maintenance and supplies.
• Develop leadership and growth within the team.

Skills

Team supervision

DC operations

Data presentation to leadership

Safety compliance

Process improvement

Education

Bachelor’s degree preferred

Tools

Warehouse Management Systems (WMS)

Job description

Summary

The Operations Director is responsible for the effective management of the warehouse operations, including shipment performance, productivity management, and direct supervision of team members.

Work Hours

Monday to Friday from 08:00 AM to 05:00 PM, and one Saturday per month from 08:00 AM to 01:00 PM.

Seniority Level

Director

Employment Type

Full-time

Compensation

This salaried, exempt position pays from $115,000 to $135,000 per year. The estimated annual pay for new hires generally ranges from $115,000 to $135,000 or more, depending on experience, education level, and annual bonuses.

Responsibilities

• Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 50 employees in a 200,000 square foot facility.
• Develop, maintain and manage facility quality process.
• Ensure on-time shipping performance; work closely with employees, delivery drivers and Foreman to ensure receipts and shipments meet standards.
• Manage daily, weekly and monthly quality and productivity reporting.
• Supervise realignment activities to ensure maximum optimization of the facility.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Provide direct supervision to the Foreman. Hold them accountable for their performance and the performance of their teams.
• Provide leadership, training, and supervision to 50+ team members down the ladder.
• Continuously work towards increasing the leadership capability of the team and drive professional growth.
• Responsible for all facility/equipment maintenance and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.
• Perform additional duties as required and or requested.

Qualifications

• Must have supervised at least 50+ team members.
• Must have 5 years of Distribution Center Operations experience.
• Familiarity utilizing mobile devices in a fast paced work environment.
• Related industry experience; natural stone, tile or hard flooring industries preferred.
• Capable of presenting operational data to the business and leadership team.
• Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
• Strong knowledge and understanding of Distribution and Warehouse Management applications.
• Bachelor’s degree and/or college coursework preferred.
• A minimum of 5 years of supervisory/management experience.
• Demonstrated leadership and managerial abilities.
• Goal-oriented with proven record of self-motivation and achievements.
• Strong proactive with strong analytical skills.
• Uses creativity to seek quality solutions and process improvements.
• Must have excellent People Management and Time Management skills and abilities.
• Proactive and able to manage ambiguity effectively.
• Ability to conceptualize and think strategically.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

EEO Statement

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.