Operations Supervisor - Ruoff Music Center

Legends Hospitality, LLC; Noblesville (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Legends Hospitality, LLC seeks an Operations Supervisor to oversee venue operations and enhance guest experience. The role involves staffing, scheduling, and managing event-day staff, as well as ensuring quality service and compliance with health standards.

The ideal candidate is organized, detail-oriented, and able to work in various conditions. Strong English skills and the ability to lift items are a must. Candidates may work evenings, weekends, and holidays as needed.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and exceptionally organized.
• Ability to multi-task in a fast-paced, team-oriented setting.
• Meet state and city health requirements for food handling.
• Ability to work in an open-air environment during all climate conditions.

Responsibilities

• Supervise all activities within the venue operations department.
• Assist in staffing, scheduling, training of event and warehouse staff.
• Directly manage event-day staff while interacting with customers.
• Maintain and control high-volume food and beverage inventory.
• Develop and enforce standards for service and product quality.

Skills

Attention to detail

Time-management

Teamwork

Fluent in English

Tools

Microsoft Office (Excel, PowerPoint, Word, Outlook)

Job description

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with a 360-degree service solution. Our global planning, global sales, and hospitality service solutions collaborate on every project to ensure success across each of our six verticals: professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people—the expertise that makes up Legends Global.

Responsibilities

• The Operations Supervisor will supervise all activities within the venue operations department, maintaining a focus on the guest experience and day-to-day operations. This position reports directly to the General Manager.
• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event-day staff while interacting with customers.
• Maintain and control high-volume food and beverage inventory.
• Lead venue operations in cooperation with the General Manager and support staff supervision.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance with corporate procedures.
• Develop and enforce standards for service, sanitation, product and food quality.
• Ensure all cash-handling procedures are documented and enforced.
• Interact with co-workers to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audits of inventory and product, research, and perform reconciliations.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and exceptionally organized, with elevated time-management and prioritizing skills.
• Meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi-task in a fast-paced, team-oriented setting.
• Fluent in English.
• Ability to work in an open-air environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all venue events, including extended hours, nights, weekends, and holidays.
• Sufficient mobility to perform assigned production tasks such as reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
• Practice safe work habits, follow all safety policies and procedures, complete company-wide safety training and any additional job-specific safety training, and report all safety incidents into the company’s risk-management system on the same day.

Preferred Skills

• Microsoft Office (Excel, PowerPoint, Word, Outlook) proficiency.

Legal Information

Legends Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. This employer is required to notify applicants of their rights pursuant to federal employment laws.