Operations Supervisor - The Pavilion at Star Lake

Legends Hospitality, LLC; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Legends Hospitality, LLC is seeking an Operations Supervisor who will oversee daily activities within venue operations. The role emphasizes enhancing the guest experience and managing event-related staff. Responsibilities include maintaining inventory, enforcing service standards, and ensuring compliance with health regulations.

The ideal candidate will possess strong organizational skills, be detail-oriented, and be able to work extended hours on weekends and holidays. Proficiency in Microsoft Office is preferred.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and exceptionally organized.
• Meet health requirements for food handling and beverage service.
• Ability to work in a fast-paced environment.
• Fluent in English.
• Able to lift and carry items weighing up to 50 pounds.

Responsibilities

• Supervise all activities within the venue operations department.
• Assist in staffing, scheduling, training, and counseling of staff.
• Manage event-day staff while interacting with customers.
• Maintain and control high-volume food and beverage inventory.
• Train and educate on responsible service of alcoholic beverages.

Skills

Attention to detail

Time management

Customer interaction

Multi-tasking

Microsoft Office proficiency

Job description

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with a 360-degree service solution. Our global planning, global sales, and hospitality service solutions collaborate on every project to ensure success across each of our six verticals: professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people—the expertise that makes up Legends Global.

Responsibilities

• The Operations Supervisor will supervise all activities within the venue operations department, maintaining a focus on the guest experience and day-to-day operations. This position reports directly to the General Manager.
• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event-day staff while interacting with customers.
• Maintain and control high-volume food and beverage inventory.
• Lead venue operations in cooperation with the General Manager and support staff supervision.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance with corporate procedures.
• Develop and enforce standards for service, sanitation, product and food quality.
• Ensure all cash-handling procedures are documented and enforced.
• Interact with co-workers to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audits of inventory and product, research, and perform reconciliations.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and exceptionally organized, with elevated time-management and prioritizing skills.
• Meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi-task in a fast-paced, team-oriented setting.
• Fluent in English.
• Ability to work in an open-air environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all venue events, including extended hours, nights, weekends, and holidays.
• Sufficient mobility to perform assigned production tasks such as reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
• Practice safe work habits, follow all safety policies and procedures, complete company-wide safety training and any additional job-specific safety training, and report all safety incidents into the company’s risk-management system on the same day.

Preferred Skills

• Microsoft Office (Excel, PowerPoint, Word, Outlook) proficiency.

Legal Information

Legends Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. This employer is required to notify applicants of their rights pursuant to federal employment laws.