Operations Supervisor - Polymer Center

Republic Services; Indianapolis (IN); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company is seeking an Operations Supervisor for their Polymer Center. This role involves overseeing production activities, ensuring safety compliance, and leading a diverse team. The ideal candidate will demonstrate strong leadership and problem-solving skills, fostering a culture of safety and efficiency while enhancing customer satisfaction.

Qualifications

• Minimum of 1 year of lead or supervisory experience.

Responsibilities

• Supervises sorting, grinding, washing, and production activities.
• Leads Operations staff in executing the manufacturing plan.
• Ensures adherence to safety and operational standards.

Skills

Problem-solving

Analytical

Critical-thinking

Decision-making

Collaborative

Creative thinker

Leadership

Job description

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POSITION SUMMARY: Within a division, the Operations Supervisor – Polymer Center is responsible for supervising the sorting, grinding, washing, and other production activities in a Polymer Center. The Operations Supervisor oversees a team of Lead Operators, Operators, Forklift Operators, Sorters, Drivers, and other equipment operators, who are responsible for the efficient operation of the Polymer Center. The Operations Supervisor works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Operations Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics, and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

Principle Responsibilities

1. Works to remove unsafe conditions or situations from the Polymer Center and all related Sorting, Grinding, and Washing activities.
2. Leads all Operations staff in the execution of the manufacturing plan on their given shift.
3. Partners with the Maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
4. Partners with Technical & Quality staff to ensure production meets all internal & external quality specifications.
5. Oversees effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective loss control and safety program.
6. Engages assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
7. Provides service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
8. Resolves unusual service requests, equipment breakdowns, and schedule changes with timely communications to all stakeholders.
9. Interacts with customers to solve and rectify any issues and improve the overall customer experience.
10. Serves as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
11. Establishes productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
12. Executes other operational plans to help achieve or exceed the division’s budgeted goals.
13. Understands, supports and executes product delivery while actively supporting maintenance and the operational role in equipment quality and maintenance.
14. Creates a collaborative, communicative team environment and drives employee engagement with the Company.
15. Builds and develops talent on the team, understands employees’ career goals and provides coaching to get employees ready for advancement with the Company.
16. Performs other job-related duties as needed or assigned.

Preferred Qualifications

1. Able to direct large staff.
2. Process-oriented and results-oriented in setting and pursuing goals, demonstrating a strong commitment to organizational success and resourcefulness.
3. Problem-solving, analytical, critical-thinking, and decision-making skills.
4. Collaborative; builds and works with teams.
5. Creative thinker who challenges conventional solutions.
6. Promotes ethical behavior.
7. Strong leadership skills and proven judgment in hiring and developing high-performance teams.

Minimum Qualifications

• Minimum of 1 year of lead or supervisory experience.