Operations Supervisor - ORD

ACTS-Aviation Security, Inc; Schiller Park (IL); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401K with company matching

Paid vacation & holidays

Job summary

ACTS-Aviation Security, Inc. is hiring an Operations Supervisor at the Chicago O'Hare International Airport in Chicago, IL.

The role supervises daily security operations, coordinates Security Agents and ensures coverage, while liaising with airline customers, TSA and other authorities. We offer competitive compensation of $60,000 annually plus benefits including health insurance, 401K with company match, paid vacation and holidays, and life insurance options.

Qualifications

• Experience scheduling and supervising security agents.
• Liaison with airline customers, TSA and government authorities.
• Maintain security-related records and audits.

Responsibilities

• Schedule and assign Security Agents to ensure proper coverage.
• Serve as liaison for Local Airline Customers, Host Catering units, TSA and other authorities.
• Maintains all security related records as indicated by authorities and customers.
• Performs regular audits of employee performance in line with ACTS policies.
• Ensures compliance with Government, Customer, Airlines and local requirements.
• Provides training and orientation to employees.

Job description

Join a Global Leader in Aviation Security!

Salary : $60,000 annually

Medical, dental & vision insurance available! 401K with company matching! Paid vacation & holidays! ACTS-Aviation Security Inc. has an immediate opening for an Operations Supervisor at the Chicago O'Hare International Airport Chicago, IL. Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement - the ideal place to build a career in aviation security.

Essential Duties and Responsibilities:

• Service Supervisors provide support to ACTS Leads and Security Agents in the daily activities established by the customer's requirements.
• Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
• Serves as a liaison for the Local Airline Customers, Host Catering units, and TSA or other Government Authorities.
• Ensures and maintains all security related records as indicated by the local Airline Customers, TSA and other Government Authorities.
• Performs regularly scheduled documented audits of employee work performance, including video reviews, according to ACTS-Aviation Security policies.
• Ensures that all Government, Customer, Airlines, and local requirements are met.
• Reports all daily, weekly, monthly activities to the appropriate member of management.
• Conducts and ensures that all training and orientation are provided to employees.
• Works with Regional HR Manager to recruit, hire and retain highest quality Security Agents.
• Disciplines Agents as necessary.
• Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
• Performs all other duties as assigned by ACTS-Aviation Security management.

Benefits:

In addition to your base compensation, you will be eligible for the following additional benefits:

• Two weeks of vacation annually, accrued per pay period.
• Three floating holidays, accrued on January 1, April 1 and July 1 each year.
• Five personal days, accrued on January 1st of each year, including X for the remainder of this year.
• Retirement benefits including 401K and Roth programs with up to 4% employer match through Transamerica.
• Subsidized Health, Dental and Vision Insurance after sixty (60) days of service offered through Unite HERE Health.
• Free basic life insurance of $10,000 offered through MetLife.
• Employee paid Supplemental Life and Disability Insurance offered through MetLife.
• Employee Assistance Program offered through MetLife
• Employee Discount Program offered through Perkspot.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.