Operations Supervisor, Off-Track Betting Parlor

Fair Grounds Race Course & Slots; Westwego (LA); On-site; USD 40,000 - 54,000; Full time

Job summary

Fair Grounds Race Course & Slots in Westwego, LA is seeking an Assistant Manager, OTB-Ex to oversee daily operations at an Off Track Betting Parlor. You will supervise hourly staff, manage customer relations, and handle cash processes while ensuring compliance with procedures and safety standards.

The role involves learning video poker and horse racing operations, with opportunities to contribute to marketing promotions and staff development in a fast-paced, customer-focused environment.

Qualifications

• Bachelor’s degree in business or marketing preferred.
• 1–2 years of work experience with increasing responsibility.
• Proficient in Microsoft Office Suite.
• Equivalent supervisory or management work experience of 1–3 years.

Responsibilities

• Assist in managing daily operations of an Off Track Betting Parlor with small to medium revenue and staff.
• Supervise hourly staff, handle customer relations, and monitor money handling.
• Ensure equipment and facilities function properly; coordinate maintenance and safety procedures.
• Support marketing promotions and balance cash shipments.
• Recruit, train, coach, and evaluate hourly employees; support hiring decisions.

Skills

English communication

Team leadership

Staff supervision

Customer relations

Budgeting/money handling

Problem solving

Education

Bachelor's degree in business/marketing

2 years progressive work experience

Microsoft Office proficiency

Supervisory/management experience 1–3 years

Tools

Microsoft Office Suite

Job description

Fair Grounds Race Course & Slots in Westwego, LA is seeking an Assistant Manager, OTB-Ex to oversee daily operations at an Off Track Betting Parlor. You will supervise hourly staff, manage customer relations, and handle cash processes while ensuring compliance with procedures and safety standards.

The role involves learning video poker and horse racing operations, with opportunities to contribute to marketing promotions and staff development in a fast-paced, customer-focused environment.