Operations Supervisor, Media & Client Projects (Hybrid)

Publicis Health Media; Chicago (IL); Hybrid; USD 61,000 - 84,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision

401k

Paid time off

Job summary

Publicis Health Media in Chicago is seeking a Supervisor of Operations to manage the lifecycle of financial deliverables for large client projects. You will coordinate SOWs, invoicing, and budgeting, guiding internal teams and ensuring accurate documentation.

This hybrid role demands strong client-facing, process, and financial skills. Ideal candidates have 3+ years in media agency operations or project management, with budget experience and familiarity with MS Excel and reporting tools.

Qualifications

• Minimum of 3+ years in operations or project management in a media agency setting.
• 0-1+ year management experience (previous intern management experience is applicable)
• 2+ years budget management experience + operational tools and/or reporting

Responsibilities

• Accountable for the lifecycle of financial deliverables from project start, job code creation, SOW generation, working media determination, changes of work, incremental funds, client accruals, invoicing, ad hoc reporting.
• Monthly invoicing and client mandated financial documentation, including, but not limited to: client accruals, reconciliation requests, client-tracking s
• oftwareExpert at creating, relaying and abiding Client best practices in regard to scoping, invoicing, and financial tracking. Owns the revision or enhancement of those processes.
• Day-to-day point of contact for key client deliverables
• Accountable for the completion and accuracy of the financial deliverables calendar for internal and client deliverables. Responsible that internal team is kept apprised of status on all jobs by issuing timely and accurate documentation and correspondence
• Drafts and updates billing calendars for internal review/approval, as needed
• Gatherto team
• ScopingDevelopment of working media statements of work
• Development of all fee statements of work, including intercompany
• Can read and interpret Master Service Agreements (MSAs)
• Implements rollout of new systems and processes across the organization

Skills

Operations management

Project management

Budget management

Client servicing

Tools

MS Excel

Reporting tools

Job description

Publicis Health Media in Chicago is seeking a Supervisor of Operations to manage the lifecycle of financial deliverables for large client projects. You will coordinate SOWs, invoicing, and budgeting, guiding internal teams and ensuring accurate documentation.

This hybrid role demands strong client-facing, process, and financial skills. Ideal candidates have 3+ years in media agency operations or project management, with budget experience and familiarity with MS Excel and reporting tools.