Operations Supervisor: Lead Teams, Elevate Safety & Service

Coastal Waste & Recycling; Pompano Beach (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Medical, Dental & Vision

401(k) with Company Match

Paid Time Off & Holidays

Employee Referral Program

Career Growth & Leadership Development

Collaborative Team Environment

Opportunity to impact community

Job summary

Coastal Waste & Recycling in Florida seeks an Operations Supervisor to lead Drivers, Collection Specialists, Lead Drivers, Dispatchers, and other operational team members while overseeing daily commercial collection operations. You will own staffing, coach employees, promote a strong safety culture, and partner with leaders to ensure routes are completed safely and efficiently.

You’ll apply your leadership and coaching skills to develop future leaders, ensure customer satisfaction, and drive

Qualifications

• Leadership experience in transportation, logistics, waste management, or similar operational environments.
• Passion for developing people and building high-performing teams.
• Strong communication, coaching, and decision-making skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Commitment to safety, operational excellence, and customer service.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Lead, coach, and develop a high-performing operations team while creating an engaged and accountable workplace.
• Own the staffing of your operation by partnering with the Career Path team to recruit, interview, hire, onboard, and retain top talent.
• Conduct daily crew-outs, crew-ins, and safety huddles to prepare employees for a safe and successful day.
• Promote and maintain a strong safety culture through coaching, observations, ride-alongs, and ongoing safety initiatives.
• Monitor route execution and make real-time operational decisions to maximize safety, efficiency, and customer service.
• Partner with fellow Operations Supervisors to balance workloads, share resources, and support one another in achieving daily operational goals.
• Coach employees through performance feedback, recognition, and ongoing development while identifying and preparing future leaders.
• Partner with Customer Experience, Dispatch, Fleet Maintenance, Career Path, and other departments to ensure seamless daily operations.
• Resolve operational challenges, customer concerns, and service issues with a solutions-focused mindset.
• At Coastal, we win as a team, and our Supervisors lead by example to ensure every route is completed safely.

Skills

Leadership experience

People development

Communication skills

Decision-making

Safety focus

Customer service

Tools

Trux

Workday

Job description

Coastal Waste & Recycling in Florida seeks an Operations Supervisor to lead Drivers, Collection Specialists, Lead Drivers, Dispatchers, and other operational team members while overseeing daily commercial collection operations. You will own staffing, coach employees, promote a strong safety culture, and partner with leaders to ensure routes are completed safely and efficiently.

You’ll apply your leadership and coaching skills to develop future leaders, ensure customer satisfaction, and drive