Operations Supervisor

Coastal Waste and Recycling; Town of Florida (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision benefits

401(k) with company match

Paid time off & holidays

Employee referral program

Career growth & leadership development

Collaborative team environment

meaningful community impact

Job summary

Coastal Waste & Recycling is seeking an Operations Supervisor to lead Drivers, Collection Specialists, Lead Drivers, Dispatchers and other operations staff. You will own staffing, coach employees, and promote a strong safety culture to ensure safe, efficient daily routes.

You will partner with leaders across departments to resolve issues and maintain high service standards. The role emphasizes team leadership, staffing, and safety, with opportunities to develop future leaders and contribute to a

Qualifications

• Leadership experience in operations or transportation environments.
• Ability to build and develop high-performing teams.
• Strong communication and decision-making skills.
• Commitment to safety and customer service excellence.

Responsibilities

• Lead Drivers, Collection Specialists, Lead Drivers, Dispatchers and other ops staff to execute daily routes safely and efficiently.
• Own staffing of the operation from recruiting to onboarding and retention.
• Conduct daily briefings and safety huddles to ensure readiness.
• Maintain a strong safety culture through coaching and observations.
• Monitor route execution and make real-time decisions to maximize safety and service.
• Collaborate with other supervisors to balance workloads and share resources.
• Provide performance feedback and develop future leaders.
• Coordinate with Customer Experience, Dispatch, Fleet Maintenance and other departments to ensure smooth operations.

Skills

Leadership

People Development

Communication

Safety Culture

Staffing & Recruiting

Coaching

Tools

Trux

Workday

Job description

About Coastal Waste & Recycling

At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.

Lead People. Drive Results. Make an Impact.

Are you a leader who thrives in a fast-paced environment and enjoys developing people, solving problems, and building high-performing teams? As a Operations Supervisor at Coastal Waste & Recycling, you'll play a vital role in leading our frontline operations while creating a culture centered on safety, teamwork, accountability, and exceptional customer service.

At Coastal, our Operations Supervisors do more than oversee routes—they build teams, develop future leaders, and ensure our customers receive reliable service every day.

Your Role

As a Operations Supervisor, you'll lead Drivers, Collection Specialists, Lead Drivers, Dispatchers, and other operational team members while overseeing the daily execution of collection operations. You'll own the staffing of your operation, coach and develop employees, promote a strong safety culture, and partner with leaders across the organization to ensure every route is completed safely and efficiently.

What You'll Do

• Lead, coach, and develop a high-performing operations team while creating an engaged and accountable workplace.
• Own the staffing of your operation by partnering with the Career Path team to recruit, interview, hire, onboard, and retain top talent.
• Conduct daily crew-outs, crew-ins, and safety huddles to prepare employees for a safe and successful day.
• Promote and maintain a strong safety culture through coaching, observations, ride-alongs, and ongoing safety initiatives.
• Monitor route execution and make real-time operational decisions to maximize safety, efficiency, and customer service.
• Partner with fellow Operations Supervisors to balance workloads, share resources, and support one another in achieving daily operational goals.
• Coach employees through performance feedback, recognition, and ongoing development while identifying and preparing future leaders.
• Partner with Customer Experience, Dispatch, Fleet Maintenance, Career Path, and other departments to ensure seamless daily operations.
• Resolve operational challenges, customer concerns, and service issues while maintaining a solutions-focused mindset.
• At Coastal, we win as a team. Our Operations Supervisors lead by example and do whatever is necessary to ensure every route is completed safely and our customers receive exceptional service.

What You'll Bring

• Leadership experience in transportation, logistics, waste management, recycling, environmental services, construction, manufacturing, mining, aggregates, or another operational environment.
• Passion for developing people and building high-performing teams.
• Strong communication, coaching, and decision-making skills.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Commitment to safety, operational excellence, and customer service.
• Valid driver's license with an acceptable driving record.
• Waste industry experience, CDL, bilingual (English/Spanish or English/Creole), and experience with Trux or Workday are a plus.

Why You'll Love Working Here

• Competitive Pay
• Comprehensive Medical, Dental & Vision Benefits
• 401(k) with Company Match
• Paid Time Off & Holidays
• Employee Referral Program
• Career Growth & Leadership Development Opportunities
• Collaborative Team Environment
• Opportunity to make a meaningful impact on your team, your community, and the future of Coastal Waste & Recycling.

If you're ready to lead with integrity, inspire others, and help build one of the fastest-growing environmental services companies in the Southeast, we'd love to have you join the Coastal team.

Coastal Waste & Recycling is proud to be an Equal Opportunity Employer.