Operations Supervisor - Drive Guest Experience

Andretti Indoor Karting & Games; Oklahoma City (OK); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Top Pay

Flexible schedules

Medical, Dental, Vision coverage

HSA $1,200

Vacation and Sick time

401k retirement plan

Résumé du poste

Andretti Indoor Karting & Games in Oklahoma City is seeking an Operations Supervisor to support the facility's daily operations. This full-time hourly role leads on shift, oversees staffing, training, guest relations and safety, and partners with the Operations Manager to ensure smooth service.

The ideal candidate brings guest service and leadership experience, strong communication and organizational skills, and the ability to motivate staff.

Qualifications

• Guest service and leadership experience is preferred.
• Strong written, verbal and organizational skills.

Responsabilités

• Manage daily operations: staffing, scheduling, labor, cleanliness, service timing and quality.
• Maximize daily sales and control costs, labor and cash.
• Lead opening/closing duties and ensure department organization.
• Foster guest relations and ensure high standards of service and guest experience.
• Provide feedback on staff performance and assist with training and employee relations.
• Support recruitment and staff development and maintain staff morale.

Connaissances

Leadership

Guest service

Team management

Communication

Organizational skills

Description du poste

Andretti Indoor Karting & Games in Oklahoma City is seeking an Operations Supervisor to support the facility's daily operations. This full-time hourly role leads on shift, oversees staffing, training, guest relations and safety, and partners with the Operations Manager to ensure smooth service.

The ideal candidate brings guest service and leadership experience, strong communication and organizational skills, and the ability to motivate staff.