Operations Supervisor: Lead On-Time, Safe Shipments

FedEx Freight, Inc.; Forest Park (GA); On-site; USD 48,000 - 72,000; Full time

Job summary

FedEx Freight, Inc. in the United States is seeking a Supervisory role to lead warehouse and service operations, ensuring on-time and damage-free shipment movements. You will coach staff, monitor safety, plan daily manpower, and communicate assignments clearly to teams.

The position emphasizes cost awareness and customer-focused service delivery. The role requires strong organization, multitasking, and proficient use of Microsoft Office and related tools, with the ability to travel as needed to

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Demonstrated interpersonal abilities and teamwork.
• Good organization and multitasking capabilities.
• Proficiency in Microsoft Office and internet tools.

Responsibilities

• Lead employees to ensure customer satisfaction by moving shipments on time and damage-free.
• Supervise and develop staff with a focus on retention and growth.
• Monitor safety and provide corrective actions as needed.
• Plan daily manpower and schedules to meet delivery and pickup deadlines.
• Coordinate job assignments and communicate clearly to teams.
• Manage costs while maintaining safety standards and service quality.
• Assist customers with rate quotes, claims, and appointment setting.
• Gather data for reporting and maintain client relationships.

Skills

Written communication

Verbal communication

Interpersonal skills

Teamwork

Organizational skills

Multitasking

Microsoft Office

Internet proficiency

Travel readiness

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

FedEx Freight, Inc. in the United States is seeking a Supervisory role to lead warehouse and service operations, ensuring on-time and damage-free shipment movements. You will coach staff, monitor safety, plan daily manpower, and communicate assignments clearly to teams.

The position emphasizes cost awareness and customer-focused service delivery. The role requires strong organization, multitasking, and proficient use of Microsoft Office and related tools, with the ability to travel as needed to