Operations Supervisor-Kennedy

Victoria's Secret; Dubuque, Northern (IA, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor to lead store operations, ensure inventory accuracy, and maintain back-of-house standards. The role emphasizes values-based leadership and operational execution under the Store Manager or Assistant Store Manager.

Responsibilities include shipment processing, replenishment, stock organization, and maintaining cleanliness and safety. Depending on store size, additional leadership duties may arise to drive business results.

Qualifications

• Proven leadership experience in retail.
• Ability to manage inventory and back-of-house standards.
• Strong communication and coaching skills.

Responsibilities

• Oversees shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Potentially leads store operations depending on size.

Skills

Leadership

Inventory management

Store operations

Customer service

Tools

POS system

Merchandising software

Job description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned