Operations Supervisor II

GFL Environmental Inc.; Texas; Hybrid; USD 60,000 - 75,000; Full time

Job summary

GFL Environmental Inc. in Texas is seeking a supervisor to lead product line personnel, recruit, interview, hire, train and discipline staff, and ensure safety and compliance across operations.

You will oversee driver paperwork, route planning, and daily data entry while maintaining customer satisfaction. The role requires a minimum of one year in supervision or as a lead driver, with preference for waste/transport experience and a related degree.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor's degree preferred.
• Prior experience in the waste or transportation industry and/or driving trucks preferred.
• At least one year supervisory experience OR one year as a GFL Environmental Lead Driver required.

Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper paperwork for drivers including truck reports, logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.
• Monitor customer satisfaction by ensuring daily completion of routes and pickups.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Be familiar with CDL driver regulations and ensure compliance.
• Enter productivity data into the operating system daily.
• Maintain inventory of supplies with facility/general manager authorization.
• Promote an effective safety program to prevent accidents and injuries.
• Investigate accidents and prepare necessary paperwork.
• Schedule, plan, and conduct monthly safety meetings.
• Ensure proper supply and usage of all safety equipment.

Skills

Supervisory experience

Safety program leadership

Education

High School diploma or GED

Associates or Bachelor’s degree

Tools

Route planning software

OS data entry

Job description

Key Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.

Operations

• Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers and pick-ups of special and missed stops. Resolve customer complaints and issues.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Be familiar with and ensure compliance with all CDL driver regulations.
• Enter appropriate product line productivity into operating system on a daily basis.
• Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager.

Safety

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).
• Ensure proper supply and usage of all safety equipment.

Requirements

• High School diploma or general education degree (GED) required.
• Associates or Bachelor’s degree preferred.
• Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred.
• At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver required.

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