Operations Supervisor II

GFL Environmental Inc.; Hillsboro (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

GFL Environmental Inc. is seeking a capable supervisor to recruit, interview, hire, train, and discipline product line personnel. You will ensure proper paperwork for drivers, schedule drivers and toter/helpers, and monitor route performance.

The role emphasizes safety, CDL compliance, daily productivity tracking, and collaboration with the Facility/General Manager to maintain supplies and sustain efficient operations.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor's degree preferred.
• Prior waste/transportation experience and/or truck driving preferred.
• At least 1 year supervisory experience or 1 year as a GFL Lead Driver required.

Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.
• Monitor daily routes and customer satisfaction; resolve complaints.
• Direct collection and disposal services to optimize personnel and equipment.
• Establish productivity standards at each operation phase.
• Be familiar with and ensure compliance with CDL driver regulations.
• Enter product line productivity into the operating system daily.
• Maintain inventory of safety supplies with GM approval.

Skills

Supervisory experience

CDL regulations knowledge

Education

High School diploma or GED

Associate's degree preferred

Bachelor’s degree preferred

Tools

Operating system

Job description

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.
  

Key Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.
  

Operations

• Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers and pick-ups of special and missed stops. Resolve customer complaints and issues
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Be familiar with and ensure compliance with all CDL driver regulations.
• Enter appropriate product line productivity into operating system on a daily basis.
• Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager.
  

Safety

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).
• Ensure proper supply and usage of all safety equipment.
  

Requirements

• High School diploma or general education degree (GED) required.
• Associates or Bachelor’s degree preferred.
• Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred.
• At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver required.
  

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]