Operations Supervisor I: Service Center Lead

ArcBest; Aurora (IL); On-site; USD 72,000 - 91,000; Full time

Benefits offered by this job

Competitive Wages

Health benefits

401K matching

Vacation eligibility in first year

Job summary

ABF Freight, an ArcBest company, seeks a Supervisor, Operations I to oversee daily Service Center operations and ensure work aligns with procedures, safety standards, and labor agreements. This hands-on leader will supervise staff involved in loading and unloading, indoors and outdoors in varying weather.

You will train teams, balance loads, resolve issues, and collaborate with drivers and stakeholders to meet service goals.

Qualifications

• 2 years leadership experience, preferred.
• Transportation experience preferred.
• Excellent communication, leadership and conflict resolution skills required.
• Ability to identify and resolve issues quickly; strong organizational and time management skills preferred.

Responsibilities

• Plan, supervise, and control loading/unloading of freight.
• Communicate assignments and monitor performance with staff.
• Maintain load plans and ensure safe vehicle operation.
• Assign tasks according to schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations.
• Foster safe handling and storage of hazardous materials.
• Build relationships with partners to meet service standards.
• Maintain a safe, clean working environment.
• Support our values-driven culture: creativity, integrity, collaboration, growth, excellence, wellness.

Skills

Leadership

Communication

Conflict resolution

Time management

Team coordination

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

ABF Freight, an ArcBest company, seeks a Supervisor, Operations I to oversee daily Service Center operations and ensure work aligns with procedures, safety standards, and labor agreements. This hands-on leader will supervise staff involved in loading and unloading, indoors and outdoors in varying weather.

You will train teams, balance loads, resolve issues, and collaborate with drivers and stakeholders to meet service goals.