Hands-On Operations Supervisor – Service Center Lead

ABF Freight; Phoenix (AZ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive Wages

Excellent health, dental, and vision

Company Sponsored 401K

Vacation eligibility during first year

Job summary

ABF Freight is seeking a Supervisor, Operations I to oversee daily Service Center activities, ensuring operations comply with procedures and safety standards. You will lead dock staff, coordinate loading/unloading, and drive productivity in varying weather conditions.

The role requires hands-on leadership, strong communication, and the ability to manage resources, schedules, and performance while upholding labor agreements and company values.

Qualifications

• High school diploma or GED; college degree preferred.
• 2 years of leadership experience preferred.
• Excellent communication, leadership, and conflict resolution skills are required.
• Transportation/freight experience preferred.
• Strong organizational and time-management abilities.

Responsibilities

• Plan, supervise, and control resources for loading/unloading of freight.
• Coordinate with employees to assign tasks and monitor performance.
• Maintain load plans and balance for safe vehicle operation.
• Provide training, feedback, and disciplinary recommendations.
• Foster safety culture and positive relationships with partners to meet service standards.
• Ensure a clean, safe working environment and proper hazardous materials handling.

Skills

Leadership

Communication

Conflict resolution

Initiative

Time management

Organizational skills

Results orientation

Teamwork

Decision making

Problem solving

Education

High School Diploma / GED

Bachelor's degree preferred

Tools

General computer knowledge

Job description

ABF Freight is seeking a Supervisor, Operations I to oversee daily Service Center activities, ensuring operations comply with procedures and safety standards. You will lead dock staff, coordinate loading/unloading, and drive productivity in varying weather conditions.

The role requires hands-on leadership, strong communication, and the ability to manage resources, schedules, and performance while upholding labor agreements and company values.